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2015
October
D
Durban Chamber of Commerce
Durban Chamber of Commerce
0%
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Hello:
You are invited to participate in our survey [Durban Chamber of Commerce]. In this survey, approximately [twenty ] people will be asked to complete a survey that asks questions about [Durban Chamber of Commerce]. It will take approximately [thirty] minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [N A Ngidi] at [0725335924] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
1. Please select the position you occupy in your company?
Owner
Director/Executive
Senior management
Management
Team leader
Supervisor
Employee
Other
2.Please select the number of employees at your company
1-10 employees
11-20 employees
21-50 employees
51-99 employees
>100 employees
3.I believe that belonging to the DCCI IS ......(Please choose the most appropriate option)
excellent value for money
good value for money
satisfactory value for money
a waste of money
4. Membership brings little or no value for money because...(you may select more than one option
I can get the same membership elsewhere
There are little or no tangible benefits to membership
The price of membership is too high
The quality of services of the DCCI are delivered poorly
I do not know how the money I pay in membership is spent
5. Rank the reasons why you read the DCCI Daily Digest 3 or more times per week..where 1 is the main reason and six is the least relevant. Do not repeat any numbers
The content is relevant and interesting___
The business news captures highlights from any different publications and packages___
The economic indicators provide me with a quick update of what's happening in the market__
The advertorials by member companies inform me of suppliers I can use in my business___
The upcoming DCCI events are listed and allows me to book online___
The chamber notices inform me as to what the DCCI is doing for members___
Diners Club
7. Which Social Media platforms do you follow the DCCI on?
None
Facebook
Twitter
Linked In
Pinterest
6. How often do you...
0 times
1-2 times
3-4 times
5 times
6 + times
think that the DCCI should publish a Digest? (per week)
Customer Service visit the Chamber's Website (per month)
follow the Chamber's activities on Social Media platforms (per week)
visit the DCCI at its offices (per month)
read about the DCCI and its activities in the media (per month)
8. Rate your overall satisfaction with the DCCI
Very satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
What suggestion do you have that would help the DCCI deliver a better service?
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