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PARTICIPANT INFORMATION
* Respondent Number/ Panel Number : 
* Age : 
Gender : 
Car Model : 
 
 
 
SHAPE/SIZE: Would you have liked it to be smaller or larger? 
 
Smaller
 
Larger
 
No Change/ It's fine
 
Other
 
 
 
VISION: Does it block your vision while driving? 
 
Yes
 
No
 
Other Comments
 
 
 
PLACEMENT: Would you like to place the device on the RIGHT or CENTRE
 
Right
 
Centre
 
Other
 
 
 
 
PLACEMENT: Are you able to adjust the angle of your device to your height or preference? 
 
Yes
 
No
 
Other
 
 
 
 
LEGIBILITY: Are you able to read the text on the screen comfortably?
 
Yes
 
No
 
Other
 
 
 
LEGIBILITY: Do you think the font needs to be larger or smaller? 
 
Smaller
 
Larger
 
Meets Expectation

 
 
 
Please demonstrate to us if you can remove the card from the slot and insert it back into the device?
   
 
 
 
ACCESSIBILITY: Are you able to access the card slot easily?
 
Yes
 
No
 
Other Comments
 
 
 
ACCESSIBILITY: Are there any concerns about reaching the car slot?
 
Yes
 
No
 
Other Comments
 
 
 
NEXT SET OF QUESTIONS ARE TO BE ASKED IN ROOM WITH LAPTOP DEMOS.
SHAPE: Did the shape meet your expectations? 
 
Yes
 
No
 
Did not know what to expect
 
Other Comments
 

 
 
 
If we were to modify shape slightly to these 3 options, which would you prefer and why? 
 
Option 1 (Current Mock Up)
 
Option 2 (Rounded)
 
Option 3 (Flat Design)
 
Why do you prefer that one?
 
 
 
 
We are now going to show you the interface of the device which has 4 colour options. Which colour one would you prefer to view the demo on? 
 
(A) Black
 
(B) Shaded Blue/Purple
 
(C) Green
 
(D) Blue
 
Other Comments
 
 
 
 
ON SCREEN / CASH AMOUNT: Do you have any questions about this screen? 
 
Yes
 
No
 
Other Comments
 
 
 
 
SCHOOL ZONE: You are in the car and while driving this pops up on the screen. Do you understand what this alert indicates? 
 
Yes
 
No
 
Other
 
 
 
 
How soon before you approach the school zone do you think this alert should appear? 
 
100 meters
 
0.5 km
 
1 km
 
Other
 

 
 
 
VEHICLE BREAKDOWN: You're driving ahead and this alert appears. Can you tell your researcher what you understand from this screen?
   
 
 
 
VEHICLE BREAKDOWN: What do you think the school zone alert on the right indicates on this screen?
   
 
 
 
GENERAL ALERTS: Like the School Zone & Vehicle Breakdown alerts, what other alerts would you like to see? 
 
Traffic Jam
 
Accident Alert
 
ERP Ahead
 
Weather
 
Road Closure
 
Other
 

 
 
 
GENERAL ALERTS: How would you like these alerts to appear? 
 
Static
 
Flashing
 
Other
 

 
 
 
GENERAL ALERTS: Would you like audio in addition to the visual alert? 
 
Yes
 
No
 
Maybe
 
Other
 
 
 
 
ERP SCREEN: What do you understand from this screen? 
 
ERP Ahead
 
Other
 

 
 
 
ERP Screen: Do you understand what the arrows indicate? 
 
Straight is ERP
 
Left / Right No ERP
 
Other
 

 
 
 
PRICE CHARGED SCREEN: You have now entered the ERP zone and your card has been charged, is that clear on the screen?
 
Yes
 
No
 
Other
 
 
 
 
PRICE CHARGED SCREEN: Do you understand what FrontEnd Payment means?
 
Yes
 
No
 
 
 
PAYMENT DETAILS: Please show your researcher how you would access additional details such as payment details. 
 
Easy to find
 
Moderately easy to find
 
Tough to find
 
Other
 

 
 
 
MENU SCREEN: Do you understand what the first icon Payment List means? 
 
Yes
 
No
 
Maybe
 
Other
 
 
 
 
MENU SCREEN: What additional features would you like to see on the MENU screen?
   
 
 
 
PAYMENT HISTORY: What does the car icon here mean?
   
 
 
 
PAYMENT HISTORY: What does the "P" icon indicate?
   
 
 
 
PAYMENT HISTORY: Do you understand what the box titled "F" means? 
 
Yes
 
No
 
Other Comments
 

 
 
 
PAYMENT HISTORY: Are you able to scroll up and down confortable to view the payment history? 
 
Yes
 
No
 
Other
 
 
This survey is confidential.