IT Survey

How often is the IT Department able to fully answer your questions?

Always

Often

Sometimes

Rarely

The response time for solving my issues is satisfactory.

Always

Often

Sometimes

Rarely

Are the technicians courteous and professional?

Always

Often

Sometimes

Rarely

I have needed help with IT related problems after business hours and a technician was able to fully resolve my issues.

Always

Often

Sometimes

Rarely

I know the proper policies and procedures when I have a technical problem or question.

Always

Often

Sometimes

Rarely

IT keep the necessary hardware and software systems up and running?

Always

Often

Sometimes

Rarely

Approximately how often do you request support or services from the IT Department?

Daily

Weekly

Monthly

Yearly

Overall, how easy do you feel it is to request support from the IT Department?

Approximately how often do you request support or services from the IT Department?

Daily

Weekly

Monthly

Yearly

What one step could the IT Department take to make your work experience better? Please use the comment box below to answer this question.