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  1. Surveys
  2. 2016
  3. November
  4. J
  5. Johnnie's Beef Customer Satisfaction
0%
Exit Survey
 
 
How often do you eat at Johnnie's?
 
few times a week
 
few times a month
 
rarely
 
once a week
 
never
 
 
 
What is your overall satisfaction with our food?
 
Satisfied
 
Extremely satisfied
 
Neither satisfied nor dissatisfied
 
Dissatisfied
 
Extremely dissatisfied
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Value
Overall quality
Purchase experience
Food flavor
 
 
How satisfied were you with Johnnie's tech-factors?
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Payment Methods
Lack of Website
Lack of an App
Minimal Advertisements
 
 
 
Please rank (1-3) the following in order of interest: What would you like to see improved at Johnnie's Beef?
Use of credit card
Larger eating area
More technological cooperation with customers
 
 
 
Overall, how satisfied or dissatisfied with our company?
 
Very satisfied
 
Somewhat Satisfied
 
Neither satisfied nor dissatisfied
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
How long have you been a customer of our company?
 
First time customer
 
Less than 6 months
 
6 months-a year
 
1-2 years
 
3>years
 
 
 
How likely are you to purchase at Johnnie's again?
 
Very likely
 
Likely
 
Not so likely
 
Not at all likely
 
 
 
How likely are you to recommend Johnnie's to a friend?
 
Very likely
 
Likely
 
Somewhat Likely
 
Unlikely
 
Very unlikely