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  1. Surveys
  2. 2015
  3. August
  4. M
  5. Medical Insurance Scheme
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Exit Survey
 
 
You are invited to participate in our survey on our Medical Insurance Scheme. In this survey, you will  will be asked to complete a survey that asks questions about our medical service scheme. It will take approximately 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary but critical. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will serve as a guide to improve and /or amend the fundamental provisions which the service aims to provide for staff. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact the Corporate Services Unit.

Thank you very much for your time and support.
Please start with the survey now by clicking on the Continue button below.
 
 
 
Were you an enrollee of the Scheme?
 
Yes
 
No
 
 
 
If an enrollee, which was your choice of hospital or clinic
 
 
 
 
What was the primary reason you chose your hospital or clinic?
 
Closeness to residence
 
Closeness to the office
 
On referral from a friend or relative
 
On public perception as a centre of excellence
 
Beauty and aesthetics value of the facility
 
All of the above
 
None of the above
 
 
 
Did you go on an assessment visit to the facility prior to making the choice?
 
Yes
 
No
 
 
 
From experience, what were the noticable lapses in the services rendered by the hospital or clinic?
 
 
 
 
Were these lapses and or complaints brought to the notice of the Corporate Services Unit?
 
 
 
 
Did you request for a change of hospital or clinic?
 
Yes
 
No
 
 
 
If Yes, which hospital did you move to and how can you assess their services comparatively with your former hospital or clinic?
 
 
 
 
Would you have preferred the Retainership method ( a chosen hospital for all staff) or the present method( freedom to choose any hospital on the service providers' list)
 
 
PENL Medical Insurance Scheme Survey
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