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MedNet Network Providers Satisfaction Survey

MedNet Service Satisfaction Survey for the Network Providers
0%
Exit Survey
 
 
Dear Providers, Please accept out sincere appreciation for the medical services rendered by your facility to MedNet card holders at all times, MedNet is committed to providing the best possible service to our insured members, please take a moment to complete this survey to let us know what you think of our services.After you've completed the survey ,please send us back by Fax on 012-2293751 or by email [email protected]. what you have to say is very important to us, your opinion counts; please respond today , sincerely Dr.Ahmad Zaghlool - Medical Network Manager.
 
 
 
 
MedNet Prior Approval Services ( The ease with which the prior approval team can be contacted , clarity in pre approval protocols, fair decisions , response time, cooperation, online portal etc)
 
Excellent
 
Good
 
Satisfactory
 
Needs Improvement
 
Other
 
 
 
 
Network Services (Ease with which the network department can be contacted, cooperation, policy notification process, service addition, contracts and agreements, training and retraining etc)
 
Excellent
 
Good
 
Satisfactory
 
Needs Improvement
 
Other
 
 
 
 
Claims Reconciliation ( Ease with which the reconciliation team can be contacted, Fair Rejections,cooperation, overall reconciliation process etc)
 
Excellent
 
Good
 
Satisfactory
 
Needs Improvement
 
Other
 
 
 
 
Claims Payment ( The ease with which the finance department in mednet can be contacted and the attention they devotes for your payment queries, payment procedures , payment method etc)
 
Excellent
 
Good
 
Satisfactory
 
Needs Improvement
 
Other
 
 
 
 
Other MedNet Services (MedNet Card Clarity, MedNet website, Online portal for eligibility check, prior approvals and policy notification print, eclaims,clarify on claims Bordeaux etc)
 
Excellent
 
Good
 
Satisfactory
 
Needs Improvement
 
Other
 
 
Challenge for Better Healthcare
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