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Hello:
Thank you for visiting our store! We would love to hear how your experience went, and get your feedback.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
What Services did you have?
 
Hair cut
 
Shampoo
 
Color
 
Sew in
 
Braids
 
 
 
How was your overall experience at?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Higly dissatisfied
 
 
 
How would you rate your customer service experience with our staff?
 
Well Below Average
 
Below Average
 
Average
 
Above Average
 
Well Above Average
 
 
 
How would you rate your stylists professionalism?
 
Well Below Average
 
Below Average
 
Average
 
Above Average
 
Well Above Average
 
 
 
How would you rate your stylist quality of service?
 
Well Below Average
 
Below Average
 
Average
 
Above Average
 
Well Above Average
 
 
 
How would you rate the quality of your Wig/ Hair prosthesis?
 
Well Below Average
 
Below Average
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
Does not apply
 
 
 
How would you rate your stytlist on Understanding of customers' needs?
 
Well Below Average
 
Below Average
 
Average
 
Above Average
 
Well Above Average
 
 
 
How likely are you to recommend our store?
 
Very likely
 
Somewhat likely
 
Very unlikely
 
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