Online Shopping

How often do you shop Online?

Frequently

Oftenly

Not always

Never

gWhich online shopping sites do you prefer?

What kind of products do you generally purchase?

Is it time consuming process.

Not at all

Slightly

Moderately

Very

Have you received your product at best price rather than real market?

Yes

No

I don't know

Have you received any bad experience from there regarding service ?

Have you placed any complaint about that bad experience?

Yes

No

Are you satisfied, how they responded to your complaint?

Completely unsatisfied

Somewhat unsatisfied

Slightly unsatisfied

Neither satisfied nor unsatisfied

Slightly satisfied

Somewhat satisfied

Completely satisfied

Which option do you prefer for payment?

Can you rely on online shopping?

Yes, Completely

Yes, Moderately

No