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| Which systems do you prefer? |
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| How efficient do you consider each/ both systems? |
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| Generally how satisfied are you with the system that you have chosen? |
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| Do you feel both systems will solve the airline luggage issue compared to their current system? Please briefly explain. |
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| Which system do you think is easier to use or apply? |
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| Which system do you consider as a more reliable system, please give your reason? |
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