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| How long have you used our products? |
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| How frequently do you purchase from us? |
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| How would you rate your level of satisfaction with us? |
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| Where do you purchase our products? Select all that apply. |
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| How would you rate your overall level of satisfaction with us? |
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| How likely are you to continue using our products? |
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| Have you ever recommended us to others? |
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| How do we rate in comparison to other companies that offer the same products? |
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| How likely are you to continue doing business with us? |
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| How likely you would recommend our products to a friend or colleague? |
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| How responsive is our company to your needs or questions? |
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| Compared to our competitors, how does our product quality compare? |
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| How helpful were the customer service representatives you interacted with? |
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| Compared to our competitors, how does our service quality compare? |
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| Compared to our competitors, how do our prices compare? |
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| Overall, how satisfied are you with the employees at our company? |
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| How professional is our company to interact with? |
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| How important is convenience when choosing our services? |
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| How likely are you to recommend our company? |
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| Please rate the following characteristics of the service representative on a scale from 1 to 5, where 1 means poor service and 5 means excellent service. If you did not deal with a service representative, please select 6.
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Product Background
Which product or products did you purchase? |
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| How did the product's price compare to your expectations?
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| Why was the product purchased? |
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| How was your overall purchasing experience? | | |
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| How would you rate the overall value of this product? |
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| Thank you for taking the time to complete this survey! Your results will help us serve you better. |
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