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  1. Surveys
  2. 2017
  3. April
  4. R
  5. RVWS Dealer Exit Interview Survey
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Questions marked with a * are required Exit Survey
 
Contact Information
* First Name : 
* Dealership Name : 
Email Address : 
 
 
 
* What made you decide to cancel your RVWS program (Select all that apply)?
 
Lack of Customer Service
 
Didn't get the ROI I was looking for
 
Lack of Features in the Product
 
Buggy Product
 
Competitor Offering a Better Options

 
 
 
* What were your expectations when you signed up with RVWebServices.com
   
 
 
 
* What did you like about our service?
   
 
 
 
* What didn’t you like about our service?
   
 
 
 
* Did you feel you received adequate support from the RVWS team?
 
Yes, I received adequate support
 
No, I didn't receive the support I wanted
 
 
 
* How can RVWS be improved in the future? For example, are there any supports, services or features that might have been helpful, but were not offered?
   
 
 
 
* If we add the improvements you mentioned, at some point in the future, how likely would you consider signing back up with RVWS?
 
Highly Unlikely
 
Most Likely Not
 
Would consider it
 
Most Likely
 
Highlightly Likely
 
 
 
* If you've already chosen another web provider, who are they and what made you decide to go with them?