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Surveys
2015
August
S
Service Oriented Company
Service Oriented Company
Banglalion Wimax Survey
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01. Do you use any internet service?
Yes
No
02. What kind of internet service do you purchase?
Broadband
Wimax
3G
03. How many hours a day, on average, do you spend on the Internet??
Less than an hour
1 - 2 hours
5 - 8 hours
More than 8 hours
I rarely use the Internet
04. How did you hear about Banglalion WiMAX??
From a friend
Newspaper Ad
Television Ad
Internet
05. How long have you been using (or used) Banglalion WiMax Internet??
Less than 3 months
3 - 6 Months
6 - 12 Months
More than a Year
06. How satisfied are/were you with the overall Banglalion WiMax Experience? *
(Your judgement based on the product usage and customer care experience)
Very Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Very Dissatisfied
07. Thinking of similar services offered by other companies like (Qubee and other mobile Internet providers), how would you compare our services offered to them?*
Much Better
Somehow Better
About the Same
Somehow Worse
Worse
Don't Know
08. Did you get 24hr support from Banglalion Customer Care?
Yes
No
09. How likely are you to recommend Banglalion to others?
Definitely will recommend
Probably will recommend
Not Sure
Probably will not recommend
Definitely will not recommend
10. What suggestions do you have to improve Banglalion's services?
Banglalion Wimax Survey
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