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Exit Survey
 
 
Do you currently own or intend to own a residential rental property?
 
Yes
 
No
 
 
 
Have you ever, as a tenant or property owner, used a property management agency? How would you rate the service you received?
 
Poor
 
Satisfactory
 
Good
 
Excellent
 
N/A
 
 
 
In general what is more important to you?
 
Price
 
Service
 
Convenience
 
 
 
In regards to payment for property management services would you prefer to be charged a flat fee which is reviewed annually or to be charged a fee based on a percentage of your rental income?
 
Flat Fee
 
Percenatge of Rental Income
 
 
 
How often would you like to receive a property information report?
 
Weekly
 
Fortnightly
 
Monthly
 
Quarterly
 
Six Monthly
 
Annually
 
 
 
What information would you like to receive in a property information report?
 
Rent received
 
Arrears
 
Maintenance required
 
Maintenance issues resolved
 
Inspection frequency
 
Inspection results
 
Tenant feedback

 
 
 
How would you like to receive this information?
 
Paper via post
 
Online
 
Smartphone App

 
 
 
How would you prefer to communicate with your property manager?
 
In Person
 
Telephone
 
Email
 
Text

 
 
 
What age bracket do you belong to?
 
18-25
 
26-34
 
35-49
 
50-65
 
65 and over
 
 
 
What is your annual household income?
 
$0-40k
 
$41-60k
 
$61-80k
 
$81-100k
 
$101-120k
 
$121k and over
 
Thank you for completing this survey.