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The purpose of this market survey is to gather data and develop a deeper understanding of prospective customers’ steel fabrication needs and wants. We hope that your participation in this market survey will help us (and you?) gain a deeper understanding of the things that are most important to you. The results of this market survey will guide CFI’s strategic decision making so they can deliver on those key service aspects to better serve their customers.
The goal of today’s interview is to understand how the purchasing process of your company works, to understand what service aspects you care about most, to understand what you are most concerned about within the purchasing process, and to understand your current levels of satisfaction regarding your existing suppliers.
[bu:st] LLC – boost your project! 211 Century Drive, Suite 100-D • Greenville, SC 29607 • USA
Phone.: +1 (864) 509 6428 • Fax: +1 (864) 509 6429 • www-bu-st.com |
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| What is your current function title? | | |
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| How long have you been involved in the procurement of fabricated steel? | | |
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| What kinds of fabricated steel are you involved in buying? What other kinds of fabricated steel does your company buy? | | |
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| How does the fabricated steel you buy fit into your own end product(s)? | | |
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| What key capabilities must a steel fabrication vendor have to support your business? | | |
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| On average, how many projects does your company source per year? | | |
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| How important is fabricated steel in your purchasing portfolio? | | |
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| What volumes of fabricated steel do you source per year? (in lbs or dollar amounts) | | |
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| Does anyone else at your company buy fabricated steel? | | |
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| 8. Is all fabricated steel purchasing done from this office? What geographic area do you cover from this office? | | |
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| Do you have an approved vendor list? |
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| If so, what criteria are needed for a steel fabricator to get and stay on your list? | | |
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| What criteria do you typically use when selecting a vendor (for steel fabrication needs)? | | |
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| How do you measure and track supplier performance? | | |
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| What specific "cost" aspects do you take into account? | | |
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| What specific "quality" aspects do you take into account? | | |
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| What specific "delivery" aspects do you take into account? | | | | For example, how important is to you that a vendor can store projects on site? | | |
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| How often do you want to get vendor updates | | |
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| How do you prefer information-sharing to work? (e.g. emails back and forth? "data room" with workflow management? etc.) | | |
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| Please indicate the level of important of the following service aspects:
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| How many steel fabricators are you currently working with? | | |
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| How bids do you bring in for a single project? | | |
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| Of the criteria that you indicated to be very important, please tell us how happy you typically are with your current supplier performance:
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| How do you find new vendors? | | |
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| Do you certify new vendors? What are the requirements and how does that process work? | | |
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| What does your purchasing process typically look like? | | |
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| What parts of the overall purchasing process are you involved in? | | |
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| What are your (typical) sourcing objectives? How do you "win" in your purchasing role? | | |
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| What are the major kinds or sourcing related risks that you are concerned about? | | |
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| How do you try to mitigate (each of) those risks? | | |
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| What "value added services", i.e. anything beyond steel fabrication, would you like for your steel fabrication vendor to be able to supply? | | |
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| To what extent would you like your steel fabrication supplier to provide (detailed) design services? | | |
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| To what extent would you like your steel fabrication supplier to provide "value engineering" services? | | |
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| To what extent do you need your steel fabrication supplier to provide installation services? | | |
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| What is your company's competitive advantage in your key industry/ies? (that need steel fabrication) | | | | How does steel fabrication fit into your competitive advantage? Does it typically help or hurt you? | | |
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| What is your current market share? | | |
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| What is the projected outlook for your industry/market next year? | | |
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| Do you anticipate your steel fabrication needs to be increasing or decreasing next year? | | |
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| Do you have any short-term projects going on? | | |
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