Survey-Senior Managers

The following pages contain an anonymous questionnaire, which we invite you to complete. This questionnaire was developed as part of a Master’s Thesis at HEC Montréal.

Since your first impressions best reflect your true opinions, we would ask that you please answer the questions included in this questionnaire without any hesitation. There is no time limit for completing the questionnaire, although we have estimated that it should take about 30 minutes.

The information collected will remain strictly confidential. It will be used solely for the advancement of knowledge and the dissemination of the overall results in academic or professional forums.

The online data collection provider agrees to refrain from disclosing any personal information (or any other information concerning participants in this study) to any other users or to any third party, unless the respondent expressly agrees to such disclosure or unless such disclosure is required by law.

You are free to refuse to participate in this project and you may decide to stop answering the questions at any time. By completing this questionnaire, you will be considered as having given your consent to participate in our research project and to the potential use of data collected from this questionnaire in future research.

If you have any questions about this research, please contact the principal investigator, Andriana Hnatykiw, at the telephone 416-305-6786 or [email protected]

HEC Montréal’s Research Ethics Board has determined that the data collection related to this study meets the ethics standards for research involving humans. If you have any questions related to ethics, please contact the REB secretariat at (514) 340-6051 or by email at [email protected].

Thank you for your valuable cooperation!

I Agree

* 1) Please write your name

* 2) Please identify the organization you work for

* 3) Please identify your position at this organization

4) How would you describe the level of difficulty of doing business in China for Canadian Companies?

5) Please rank the main motivations for Canadian SMEs to expand to China (1 being most significant and 6 least significant)

Low cost production
Generation of sales in foreign markets
Proximity to suppliers
Low cost imports
Attract investment
R&D

6) Please select and rank the main industries which a majority of Canadian companies SMEs that expand to China (1 being most significant and 6 least significant).

Manufacturing
Transportation, distribution and communications
Engineering
Primary industries
Financial and business services
Software and technology
Utility
Other

7) Please select the most common entry mode(s) chosen by Canadian SMEs expanding into China.

8) Please rank the following business contraints Canadian SMEs experience in their expansion to China

Most Challenging

Challenging

Neutral

Somewhat Challenging

Least Challenging

N/A

Regulatory Barriers (ex. tariffs, labor and law practices, insufficient legal system etc)

Language and Cultural Barriers

Competition/Market Saturation

Lack of Contracts/Network

Fear of IPR infringement

Inadequate financing

HR contraints in China

Difficulty analyzing too much information

Uncertainty of suitability of product for the market

Distance to Customers

9) Please list any other additional or prevalent barriers not listed in this survey:

10) Please select the category that best describes the services you offer to Canadian SMEs

Activities related to the simulation and generation of foreign demand

Activities needed to process foreign orders and supply foreign customers)

Both

11) Please select the benefits you believe are derived from your organization’s services

Enhancement of productivity of home/host economy

Organization of trade

Improvement of efficiency of distribution between Canada and China

Access to new markets in China and Canada respectively

Provision and acquisition of new market technology

Credit services

12) From the list below, please select the organizations that you are aware of in China

13) Please select the roles of each intermediary:

14) Please rank these organizations in regards to their importance in the expansion process of Canadian SMEs to China

Least Important

Not Important

Neutral

Very Important

Most Important

Canada China Business Council (CCBC)

Canadian Chamber of Commerce (CanCham)

Trade Commissioner Service

Provincial Trade Offices

Exporters and Manufacturers of Canada (EMC)

Export development Canada (EDC)

15) Please select a step-by-step process in which a Canadian SME should contact when considering expansion to China (1 being most significant and 6 least significant).

Canada China Business Council (CCBC)
Canadian Chamber of Commerce (CanCham)
Trade Commissioner Service
Provincial Trade Offices
Exporters and Manufacturers of Canada (EMC)
Export development Canada (EDC)
Asia Pacific Foundation (APF)

16) Please record any additional comments or trends that were not addressed in this survey:

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