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  5. User Feedback Process

User Feedback Process

User Feedback Process
Local Certification Office - USA
0%
Exit Survey
 
 
Hello:
You are invited to participate in our user feedback process. In this survey, approximately 1,000 people will be asked to complete a survey that asks questions about our local certification office. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
* How long have you been working at Santander?
 
Less than a year.
 
1-3 years.
 
3-5 years.
 
More than five years.
 
How would you identify yourself?
T&O Operations Business Other
Director
Manager
Analyst
Other
 
 
Are you familiar with the functions performed by de LCO USA? (please, describe briefly)
   
 
 
How satisfied were you with LCO USA services?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
 
How satisfied were you with the following services?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don´t Recall
UAT Management
Test Strategy
Test Management
Reporting and Progress Report
ALM - Tool to Control Testing
LCO Team Experience
LCO Team Communication and Responsiveness
Test Case Design
Test Case Execution
Incident Management
 
 
Which tasks do you consider are being performed successfully by the LCO USA?
   
 
 
Based on your experience, in which areas/tasks do you think LCO USA should improve?
   
 
 
What would you suggest to make the LCO USA services better?
   
 
 
What additional services would like to see provided from LCO?
   
Corporate Certification Office - Produban