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  2. 2017
  3. January
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  5. Zaztun - Exit

Zaztun - Exit

Hello:
You are invited to participate in our Bedrooms & Beyond Rentals Exit Survey for our Villa Zaztun property in Cozumel! In this survey, we will ask you 10 questions about your stay at a Bedrooms and Beyond property. It will take approximately three (3) to five (5) minutes to complete the questionnaire

Your participation in this survey is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. All information you provide will be kept strickly confidencial!

It is very important for us to learn your opinions so that BnBr and our property managers can better serve you and other guests in the future. If you have questions about the survey, you may contact Robert Bloomfield at 615-941-5370. Thank you very much for your time and support.
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Questions marked with an * are required Exit Survey
 
 
* 1. Please tell us your name, your email and the property name and condo you stayed at!
   
 
 
 
* 2. How did you find us or the property?
 
Have stayed there before
 
Recommended by family, friend or Dive Shop
 
www.TripAdvisor.com
 
www.Airbnb.com
 
www.VRBO.com
 
www.hotels.com
 
Zaztun on Facebook
 
www.VillaZaztun.com.com
 
www.bedrooms-and-beyond-rentals.com
 
Other
 
 
 
 
* 3. Please tell us why you decided to rent from us (Select all that apply and use "Other" for "moving to location")
 
We liked the condo pictures
 
We liked the price
 
We liked the reviews
 
We liked the general location
 
We liked its proximity to our dive shop
 
We liked its proximity to shopping
 
We liked its proximity to restaurants
 
We liked its proximity to the center of town
 
We liked the interior furnishing
 
We liked the condo style
 
we liked the amenities
 
We liked the roof top view
 
We liked that we could have cookouts and parties on the roof
 
We liked that it has a scuba gear wash tank
 
We liked the people we spoke with on the phone
 
We liked how easy it was to book
 
We felt it was good value for our money
 
We liked the cancellation policy
 
We felt it was good value for our money
 
We liked the grounds and landscape
 
We like that you provide a safe
 
Other

 
 
4. Regarding the Property Manager; How satisfied were you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
* Professional
* Easy to Contact
* Provided sufficient materials of information: (Contracts, Property Orientation, Property Policies)
* Timely and Accurate Response to Requests or Questions
* Timely and Accurate Response to Issues or Problems
* Respectful and Courteous
* Went above and beyond expectations
* Communication Skills
* Fair, Generous, Likable
 
 
5. Regarding the Cleaning Service; How satisfied were you with the following::
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
* Professional
*
Respectful, Courteous
* Safety around personal items
* Efficient, Thorough and Quiet
* Timely and Accurate Response to issues
* Timely and Accurate Response to special requests
* Always on time and arrived on the day expected
* Good Communication Skills
 
 
6. Regarding the Property; How satisfied were you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
* Did you feel safe while on the property
* Property Entrance
* Exterior Lighting (safety)
* Walkways
* Landscaping
* Bedroom Furnishings
* Comfortable Bed & Mattress
* Comfortable and Clean Bedding
* Bathroom
* Living Room Furnishings
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
* Kitchen
* Large Appliances
* Small Appliances
* Amenities (TV, Cable, Channels, Internet, Wireless Internet)
* Internet / Wireless Speed
* Temperatures: Heating, Cooling, Hot Water
* Cleanliness and upkeep of Common or Shared Areas
* Cleanliness and upkeep of the property in general)
* Did you feel safe while walking the neighborhood
 
 
 
7. Is there anything that we could have done that would have improved your stay or increased the likelihood that you would stay with us again?
   
 
 
 
* 8. What did you think about the rent price?
 
Too Low
 
Too High
 
Fair Market Value (Just Right)
 
Other
 
 
 
* 9. Could we use you as a reference to other tenant prospects or to staffing agencies when applicable??
 
Yes
 
No
 
Maybe
 
Lets Talk About It
 
Absolutely Not
 
Other
 
 
 
 
Please write about anything regarding your stay; Whether you felt comfortable; your overall experience; anything about the condo or its amenities; the amenities within close range of the condo; safety of the area; commute between condo and your main activities; whether you would rent from us again; how the property was managed; would you recommend to others, etc.
   
 
We would like to thank you for your business and taking the time to complete our survey and writing the review of your stay!
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