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How old are you?
 
Below 18
 
18-25
 
26-35
 
36-45
 
46-55
 
Above 55
 
 
 
Are you a
 
male
 
female
 
 
 
How often do you online?
 
Once a week or more often
 
2-3 times a month
 
Once a month
 
Every 2-3 months
 
2-3 times a year
 
Once a year or less
 
Never
 
 
What do you normally do when you go online?
Often Sometimes Occasionally Never
E-mail
Forums
News
Shopping
Social Networking
Gaming
Researching
 
 
Below is a list of features of Virtual Shopping Mall. How important is each feature to you?
1
Not At All Important 		2 3 4 5
Extremely Important
Security (Profile, Credit Card info...)
Interface (Website)
Performance (Speed)
Reviews & Testimonials (From Customers)
Recommendations & Comparisons (Website Provides)
User Friendly
 
 
Below is the list of limitations of Virtual Shopping Mall. How big is your concern with the following:
1
Not Important At All 		2 3 4 5
Extremely Important
Touch and Feel (Not sure about the products details)
Try On Clothes (Test)
Trust on the retailer
Security (Profile, Credit Card info...)
Waiting Time (Shipping)
Internet Connection (Lagging, Disconnection)
 
 
 
How often will you visit Virtual Shopping Mall?
 
Once a week or more often
 
2-3 times a month
 
Once a month
 
Every 2-3 months
 
2-3 times a year
 
Once a year or less
 
Never
 
 
 
What brings you to shop in Virtual Shopping Mall (Select all that apply)?
 
More selections
 
Less Travelling
 
Products display are more organized
 
Quick and Easy
 
Low Prices
 
Other
 

 
 
 
Do you prefer Virtual Shopping Mall than brick-and-mortar mall?
 
Yes
 
No
 
 
 
Comments/Suggestions:
   
 
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