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How often have you used the services provided by Fusion?
 
Never used
 
Once
 
2 - 5 times
 
More than 5
 
 
 
What is the main reason you chose to use the services of Fusion rather than those of another local company?
   
 
 
 
Which of the following Services did you require from Fusion?
 
Hardware Failure
 
Software Failure
 
Virus/Spyware Removal
 
Broadband Connection
 
Data Retieval
 
New/Upgrade Hardware
 
New/Upgrade Software
 
New Installation
 
IT/Server Support
 
Network Services
 
Backup
 
Web design
 
Application Support
 
Training
 
Other
    

 
 
 
Overall, how would you rate your experience with Fusion?
 
Excellent
 
Good
 
Average
 
Poor
 
Terrible
 
Not Sure
 
 
 
Should you require IT services in the future, how likely are you to return to Fusion?
 
Definately
 
Somewhat likely
 
Not decided
 
Somewhat unlikely
 
Definately not
 
 
 
Please add comments to support your reasons for your answer to question 6?
   
 
 
 
Would you recommend Fusion to a friend or associate?
 
Yes
 
No
 
Not Sure
 
 
 
If no, why not?
   
 
 
 
Are there any other comments you have for Fusion?
   
 
 
Thank you for taking the time to complete this survey. Finally, could you please add your contact information
First Name : 
Last Name : 
Address 1 : 
Address 2 : 
City : 
    County     Postcode
Phone (inc. area code) : 
Email Address : 
 
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