Southern Coos Hospital & Health Center Community Health Needs Assessment 2023

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Southern Coos Hospital & Health Center is conducting a study on healthcare needs in our community. This study will help us in our efforts to improve our services. Please take a few minutes to complete the following survey. Please Note: Because we want to get feedback from as many people as possible, you may receive more than one request to complete it. We apologize for this inconvenience and ask that you only take the survey once. All responses are confidential. Feel free not to answer any questions you choose. Thank you for your help.

What is your age?

17 and under

18-24

25-34

35-44

45-54

55-64

65 and over

What is your Gender? (Adapted from the Oregon Health Authority’s guidelines on collecting gender information)

Female

Male

Transgender Female

Transgender Male

GenderQueer

Non-Binary (Gender-fluid/not exclusively male or female)

I am not sure of my gender identity

I do not know what this question is asking

Something Else Fits Better

What is your race? (adapted from the Oregon Health Authority’s guidelines on collecting race, ethnicity, and language and disability data)

American Indian or Alaska Native

American Indian

Alaska Native

Asian

Chinese

Japanese

Korean

Vietnamese

Other Asian

Asian Indian

Black or African American

Afro-Caribbean

Ethiopian

Somali

Other African (Black)

Other Black

African-American

Hispanic or Latino Latina Latinx

Central American

South American

Indigenous Mexican,

Middle Eastern or North African

Middle Eastern

North African

Native Hawaiian or Pacific Islander

Native Hawaiian

Samoan

Other Pacific Islander

White Non-Hispanic

Eastern European

Slavic

Western European

Other White

Other Options:

Multi-Racial

Prefer Not to Say

I do not have just one primary racial or ethnic identity

No. I identify as Biracial or Multiracial

N/A. I only checked one category above

Don’t know.

Don’t want to answer.

If you checked more than one category above, is there one you think of as your primary racial or ethnic identity?

Please select your Zip Code.

97406

97407

97411

97414

97415

97416

97420

97423

97444

97449

97450

97458

97459

97464

97465

97466

97476

97491

97534

Other

What type of provider do you prefer to be treated by?

Doctor of Osteopathy (DO)

Medical Doctor (MD)

Nurse Practitioner

Physician Assistant

Other

Do you use Southern Coos Hospital & Health Center or its health clinics for your main healthcare needs?

Yes

Southern Coos Hospital & Health Center would like to ensure we are taking care of the needs of our community. Please check all services that you, a family member, or a local friend need within the community.

Allergist

Cardiology - (Heart Specialist)

Chemotherapy (Cancer Treatment)

Colonoscopy / Endoscopy

Dermatology (Skin Health)

Dental/Oral Health

Diabetes Educators

Diagnostic Lab, MRI and X-ray

Dialysis

Dietician / Weight Management

Ear, Nose, Throat (Adult)

Ear, Nose, Throat (Pediatric)

Emergency Medical Services (Ambulance. or Emergency Room)

Endocrinology (Diabetes, Thyroid. Pituitary etc.)

General Surgery

Geriatrics

Gynecological Care (Female Health)

Health Fair and Education

Infusion Services

Internal Medicine

Mammography

Mental Health Services

Neurology (Brain and Nervous System)

Newborn Care

Obstetrical Care (Maternity Care)

Ophthalmology

Orthopedics (Bone or Skeletal Injuries)

Osteopathic Medicine

Pediatrics (Children's Health)

Podiatry

Prenatal and Perinatal Services (Before and After Birth)

Preventive Medicine

Primary Care Services (Family Medicine)

Psychiatry

Pulmonary Specialty (Lung Care)

Reproductive Health

Rheumatology (Arthritis)

Sleep Study

Specialist for Pain

Substance Abuse Services

Urgent Care/After Care

Urology (Urinary and Reproductive Systems)

Vascular (Issues with Blood Flow)

Well Child Services (Immunization, Prevention, etc.)

Wellness Clinic (Adult Immunizations, Check-ups)

Wound Care

Other

Were you aware that Southern Coos Hospital & Health Center offers the following Specialty and Outpatient Services?

	Yes	No
24/7 Emergency Department	Yes	No

Care Coordination Services	Yes	No

Diabetic Education	Yes	No

General Orthopedic Surgery	Yes	No

General Surgery	Yes	No

Infusion Therapy	Yes	No

INR Management (Coagulation Services)	Yes	No

Laboratory Services	Yes	No

Medical Imaging Services	Yes	No

Osteopathy Primary Care	Yes	No

	Yes	No
Ostomy & Wound Care	Yes	No

Outpatient Behavioral Health with a Licensed Clinical Social Worker	Yes	No

Outpatient Respiratory Services	Yes	No

Oximetry (Preliminary Sleep Study)	Yes	No

Pain Management Care	Yes	No

Pulmonary Function Tests	Yes	No

Were you aware that Southern Coos Hospital & Health Center offers the following preventative and imaging services?

	Yes	No
3D Digital Mammography	Yes	No

Bone Density	Yes	No

CT Scans (64 Slice)	Yes	No

Echocardiograms	Yes	No

MRI	Yes	No

Ultrasound	Yes	No

X-ray	Yes	No

Were you aware Southern Coos Hospital & Health Center provides services in conjunction with the following?

	Yes	No
Nephrology services through Dr. Qadir from North Bend Medical Center	Yes	No

Ear, Nose, and Throat Specialty Services through Dr. Wallace Webster	Yes	No

Telemedicine has proven to be an effective way to increase access to healthcare. Would you be open to having telemedicine visits for primary care, specialty services, and/or behavioral health services?

Yes

Not sure at this time

How do you feel the following supportive service needs are being met by Southern Coos Hospital & Health Center?

	Needs Are Being Met	Needs Are Somewhat Being Met	Needs Are Not Being Met	I don't know
Bariatric Services (Obesity Related Diseases)	Needs Are Being Met	Needs Are Somewhat Being Met	Needs Are Not Being Met	I don't know

Care Management	Needs Are Being Met	Needs Are Somewhat Being Met	Needs Are Not Being Met	I don't know

Counseling/Assessment/Life Coaching	Needs Are Being Met	Needs Are Somewhat Being Met	Needs Are Not Being Met	I don't know

Follow-up/Discharge Planning	Needs Are Being Met	Needs Are Somewhat Being Met	Needs Are Not Being Met	I don't know

Health Education	Needs Are Being Met	Needs Are Somewhat Being Met	Needs Are Not Being Met	I don't know

Help With Enrollment Services for Medicaid	Needs Are Being Met	Needs Are Somewhat Being Met	Needs Are Not Being Met	I don't know

Help Understanding Recommended Medical Care	Needs Are Being Met	Needs Are Somewhat Being Met	Needs Are Not Being Met	I don't know

Interpretation/Translation	Needs Are Being Met	Needs Are Somewhat Being Met	Needs Are Not Being Met	I don't know

Medical Supplies for In-Home Use	Needs Are Being Met	Needs Are Somewhat Being Met	Needs Are Not Being Met	I don't know

Referral to Other Locations	Needs Are Being Met	Needs Are Somewhat Being Met	Needs Are Not Being Met	I don't know

Based on your personal experiences, are you aware of any of the following groups who need care?

Adults (18+)

Families

Children (0-12)

Youth (13-18)

Hispanic/Latinx population

BIPOC Community (Black. Indigenous, People of Color)

Individuals/Families experiencing Houselessness

LGBTQIA+

People with disabilities

People eligible for Medicare

People who are "underserved" with minimal insurance

People with behavioral health needs/substance abuse issues

People with low income

People with no insurance

People with low language proficiency

Schools

Seniors (Over 65)

Teenage parents (under 18)

Women of childbearing age (18-50 years old)

Please indicate all the following aspects of health care services Southern Coos Hospital & Health Center could provide that would benefit you personally. (Please mark your top 3)

Access to healthy foods

Adult Day Care

Alzheimer's and Dementia

Assisted Living

Clinic Evening Availability

Clinic Weekend Availability

Convenient Retail Pharmacy

Fast Track/Same Day Appointment Clinic

Lower fee for low-income individuals

More active care management by your primary care practitioners (Follow-up visits after service from other providers; nutrition, diet, prescription counseling)

Proximity to home

Respite Care

Scheduled appointment

Special Needs Services

Translation/Interpretation Services

Transportation

If you or your family members have been to any of the healthcare facilities below, please let us know the reason for your visit.

	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics
Bay Clinic (Coos Bay)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

Coquille Valley Hospital (Coquille)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

Waterfall Clinic (North Bend)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

North Bend Medical Center (Coos Bay)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

Bay Area Hospital (Coos Bay)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

Coast Community Health Center (Bandon)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

Coast Community Health Center (Brookings)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

Coast Community Health Center (Port Orford)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

Curry Family Medical (Port Orford)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

Curry General Hospital (Gold Beach)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics
Curry Medical Center (Brookings)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

PeaceHealth Riverbend (Springfield)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

Slocum Orthopedic (Eugene)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

South Coast Orthopedic Associates (Coos Bay)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

Oregon Health Sciences University (Portland)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

VA Health Care (Roseburg)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

VA Health Care (Brookings)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

Mercy Health (Roseburg)	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

Other:	Adult Specialty/Surgery	Children's Specialty/Surgery	General Healthcare	Pediatrics

How has your experience been in working with Southern Coos Hospital & Health Center and our clinics?

	Needs Work	Good	Exceptional	N/A
Customer Service	Needs Work	Good	Exceptional	N/A

Explanation of diagnosis and treatment options	Needs Work	Good	Exceptional	N/A

Treated with dignity	Needs Work	Good	Exceptional	N/A

Please explain your above ratings.

Are there barriers to you or your family using Southern Coos Hospital and Health Center or its affiliated clinics?

Please take a moment to share any general comments you have about health care or supportive service needs in the area.

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