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Questions marked with a * are required Exit Survey
 
 
How satisfied are you with our website?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
* How did you learn of our website? Select all that apply.
 
Surfing the web
 
Media
 
Friend/colleague
 
Company materials
 
Employees
 
Other
 

 
 
 
On your last visit, what was your primary reason for visiting our website?
 
Seeking company information
 
Seeking product information
 
Seeking contact information
 
Product purchase
 
To find calendar/schedule
 
Other
 
 
 
 
How often do you visit our website?
 
This is my Frist Time
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
Which of the following are true? Select all that apply.
 
You were able to find exactly what you were looking for
 
You were able to find a part of what you were looking for
 
You Now have more Questions Than Answers
 
You were not able to find what you were looking for
 
You had no specific agenda in mind when you visited

 
 
Please rate the following attributes of our website.
Well Below Average Below Average Average Above Average Well Above Average N/A
Ease of navigation
Helpfulness of the information provided
Overall Quality of content
Was there enough content
Layout/design
Customer support
Meeting your needs
 
 
How can we be of better assistance to you in the future if you have any suggestions for improvement feel free to state them in the place provided below?
   
 
 
 
How likely are you to visit our website again?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely are you to recommend our website to a friend or colleague in the future?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
On the basis of this website, how comfortable are you doing business with our company?
 
Very comfortable
 
Somewhat comfortable
 
Neutral
 
Somewhat comfortable
 
Very comfortable
 
 
 
How does our website compare to the websites of companies offering similar products or services?
 
Well Below Average
 
Above Average
 
Well Above Average
 
Average
 
Don't Know
 
Below Average
Here at Empathy Construction, were are always looking for ways to improve your level of satisfaction for our clients. This survey will be used to provide the needed changes to our website to make your experience with our company as pleasant and possible.