Privacy Statement

Here at The Go2Crowd, we value honesty, privacy and thoughtful opinions, and we’re pretty sure you value your privacy as well. In light of that, we’ve tried to simplify this information, so you can better understand what we’re about.

Ultimately, we want to use your feedback to change the way companies, brands or organisations interact with you. As such, we love to collect information and sometimes this information is personal. This isn’t so we can single you out, but rather so we can combine your feedback with others like you to find meaningful trends in our data.

Our goal is to make you feel valued for your feedback rather than to leave you worried about what your data is being used for. So please read through the below points to understand how we may collect and use your personal information.


GENERAL INFORMATION

By registering for an account with The Go2Crowd, you’ll asked to provide information about yourself to set up your profile.

• You can access, update, and edit profile information at any time.
• You decide which surveys or research projects you participate in.
• You can opt-out of The Go2Crowd at any time.
• We only store information that you choose to provide or has voluntarily been made available or collected previously.
• We keep your data secure and is unavailable from unauthorised access.
• We don’t share your personal information with anyone. Your personal information is never used for anything else other than the purposes of conducting research with you.


WHAT IS COLLECTED?

We collect information from you in a few different ways:

• Profiling information that you provide upon sign up or anytime for your account,
• Responses to surveys, polls or forums that you participate in, or
• Information voluntarily provided by you available through third parties.

HOW IS THE INFORMATION USED?

Generally, the information you provide helps create insights that brands, companies, and organisations will use to better interact with their customers.

Information collected about you is also used by The Go2Crowd internally to ensure you are provided with content and invited to surveys and research opportunities that are more relevant to you.


DISCLOSURE TO THIRD PARTIES

The Go2Crowd will not sell, trade or share any personally identifiable information unless:

• You have expressly consented,
• Such disclosure is permitted by the Terms and Conditions, or
• It is required by law.

When we share our research findings with our clients or other third parties, this is done at an aggregate level, where your individual responses are combined with others that we speak to. This data is shared after being anonymised or de-identified and third parties won’t be able to know the identity of any specific research respondent.

In the event that you provide financial or banking account information to The Go2Crowd so that we can transfer remuneration for your participation, this information will be kept strictly confidential and secure, and will only be used for the purposes of transferring remuneration.

ACCESSING & CONTROLLING YOUR ACCOUNT

You will always have the ability to edit, update or changing your profile information on The Go2Crowd. Using and maintaining your Go2Crowd account is completely opt-in, and as such you may close your account at any time.

ENQUIRIES

If you have any questions or complaints about either our privacy policies or procedures, please let us know via our ‘Contact Us’ page.