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Exit Survey
 
 
Thank you for visiting our Technical Support Satisfaction Survey. We appreciate your feedback on how we handled your recent inquiry! Please answer all questions, then click on the "Submit Survey" button at the bottom of the page.

 
 
 
Do you consider the problem resolved?
 
Yes
 
No
 
 
 
Did our representative (Select all that apply):
 
Quickly identify the problem
 
Appear very knowledgeable and competent
 
Help you understand the causes and solution to your problem
 
Handle problems with courtesy and professionalism

 
 
 
About how long did it take to get this problem resolved?
 
Immediate resolution
 
Less than one day
 
Between 1 and 3 days
 
Between 3 to 5 days
 
More than a week
 
The problem is still unresolved
 
 
 
Overall, how satisfied are you with your customer service experience?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
We sincerely appreciate any comments or suggestions you have which will improve your satisfaction with our service.
   
 
 
 
Name
   
 
 
Company / Organization