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Surveys
2013
November
A
A+ Support
A+ Support
A+ Technical Support
0%
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Thank you for visiting our Technical Support Satisfaction Survey. We appreciate your feedback on how we handled your recent inquiry! Please answer all questions, then click on the "Submit Survey" button at the bottom of the page.
Do you consider the problem resolved?
Yes
No
Did our representative (Select all that apply):
Quickly identify the problem
Appear very knowledgeable and competent
Help you understand the causes and solution to your problem
Handle problems with courtesy and professionalism
About how long did it take to get this problem resolved?
Immediate resolution
Less than one day
Between 1 and 3 days
Between 3 to 5 days
More than a week
The problem is still unresolved
Overall, how satisfied are you with your customer service experience?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
We sincerely appreciate any comments or suggestions you have which will improve your satisfaction with our service.
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Company / Organization
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