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At ADIB, we constantly aim to enhance our product & service offerings to better suit our customers’ growing needs. As an important ADIB @ Work partner, we would like you to take a few minutes to answer some questions to help us better understand your financial needs and aspirations.
Note: All information you enter is for research purposes only and will be kept strictly confidential.
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| Name: | | | | Contact No: | | | | Employer Name: | | | | Position: | | |
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| Are you an ADIB Customer? |
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| How many banks do you currently deal with? |
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| Out of the banks you are currently using, which is your main bank? | | |
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| How long have you been a customer at your main bank? |
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| What appeals you the most about this bank? |
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| Have you ever felt the need to change bank? Why? | | |
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| What services do you use most when going to your bank? |
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| Do you use internet banking? If so, what do you use it for? |
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Imagine you were the CEO of your main bank:
How would you want your bank to be identified by the public? |
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| What changes would you make when working with customers? | | |
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| What additional services / products would you provide? | | |
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| Is your bank unique, what does it have to offer that no other bank has got? | | |
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| Do you think you are over charging your customers? Or the price is right? | | |
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| The following is a list of banking services, please indicate whether you are currently using them. In case you’re not, please indicate how likely you are to use them in the future. |
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