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| The KIPDA staff who spoke with you was friendly and courteous. |
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| Were you able to speak with someone at KIPDA within one business day of your initial call? |
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| The information you received from KIPDA was clear and understandable. |
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| The information and assistance you received from KIPDA helped you make a decision or find the service you needed. |
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| The information you received from KIPDA was accurate. |
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| Is this the first time you have contacted KIPDA? |
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| Would you recommend KIPDA to someone else? |
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| Were there any issues or problems with the service provided by KIPDA? |
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| Is there anything you would like to comment on regarding your KIPDA service? |
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