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  2. 2015
  3. January
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  5. ADS Satisfaction
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Exit Survey
 
 
Hello! You are invited to participate in our Atlanta Dental Customer Service Survey.  It will take less than 5 minutes to complete the questionnaire (it's only 10 questions).

Your participation in this survey is completely anonymous and your opinions are very important to us.  Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How long have you used Atlanta Dental Supply?
 
Less than 6 Months
 
6 Months to 1 Year
 
1-3 Years
 
3-5 Years
 
5+ Years
 
 
 
Which Services of Atlanta Dental do you use (Select all that apply)?
 
Purchase Dental Supplies
 
Purchase Equipment
 
In Office Repair Services
 
Handpiece Repair Services
 
Monthly Accounting Services (PPM)
 
Atlanta Design

 
 
 
How often do you purchase from us?
 
Weekly
 
Every 2-3 Weeks
 
Monthly
 
Every 2-3 Months
 
Every 4-6 Months
 
Once or Twice a Year
 
 
How important are the following for you in choosing a Supply Company?
Unimportant Somewhat Important Very Important
Providing of Information on New Products and Technology
Quick Response from Service Technicians
Ease of Doing Business
Long Term Relationship with Rep
Price
Working with a Supply Company that Supports Independent Dentistry (non-Corporate)
 
 
How do you rate Atlanta Dental Supply on the following Attributes:
Well Below Average Below Average Average Above Average Well Above Average
Customer Service of Inside Team
Customer Service of Sales Rep
Ease of Doing Business with Us
Accuracy of Shipments
Timeliness of Shipments
Sales Rep Responsiveness
Sales Rep Willingness to Help
Sales Rep Knowledge of Dental Products
Sales Rep Knowledge of Dental 'Business'
Equipment Specialist Responsiveness
Equipment Specialist Knowledge of Equipment
Company as a whole Understanding Customer Needs
Price
Overall
 
 
 
How likely are you to continue doing business with us?
 
Very Likely
 
Somewhat Likely
 
Neutral
 
Somewhat Unlikely
 
Very Unlikely
 
 
 
What could Atlanta Dental do to improve your experience with us? Please don't hold back! We want to improve!
   
 
 
During the next 3 years, how likely are you to add the following technology/services for your practice?
Already Offer It Very Unlikely Unlikely Not Sure Likely Very Likely
Digital Radiography Sensors
Digital Radiography Pan
Cone Beam Technology
Soft Tissue Laser
Intraoral Camera
Electric Handpieces
Molar Endo Setup
Implant Placement Setup
IV Sedation Services
Digital Impressions
In Office Milling
 
 
During the next year, rate your interest in the following CE Topics:
Very Uninterested Somewhat Uninterested Neutral Somewhat Interested Very Interested
Digital Radiography
Molar Endo
Implant Placement
IV Sedation
Sleep Apnea
Digital Impressions
In Office Milling
Coding and Insurance
Perio Programs and Hygiene Efficiency
New Restorative Techniques
OSHA
HIPPA
 
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