After Sales Battery Market Survey

Questions marked with a * are required

Who are your current suppliers?

* How often does a Generator does not start due to failed battery?

Very rarely (once in more than 4 years)

Rarely (once in more than 3 years)

Occasionally (once in 2 years)

Often (once in a year)

Very often (more than once in a year)

Please rank (1-4) the following in order of performance: 1 being highest

What is the procedure to resolve the situation of a failed battery?

What is the average response time from battery suppliers, in case of battery defect?

* How satisfied are you with the current genset batteries?

How long does it takes to resolve the problem with the battery

What is the average warranty for a generator?

* How often does a service inspector from battery maker visits for quality checks?

Very rarely (once in 2 years)

Rarely (once in a year)

Occasionally (once in 6 months)

Frequently (once in a quarter)

Very frequently (once in a month)

Other

* Please rank (1-4) the following in order of importance: (1 being most important)