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  1. Surveys
  2. 2013
  3. April
  4. A
  5. Airport Shopping
0%
Exit Survey
 
 
Nationality
 
Chinese
 
Other

 
 
 
Sex
 
Male
 
Female

 
 
 
Reason to travel to Finland
 
Business
 
Leisure
 
Transfer flight

 
 
 
Flight destination from Helsinki
 
Beijing
 
Shanghai
 
Guangzhou
 
Chongqing
 
Hong Kong
 
Other
 

 
 
When I'm shopping at the airport I'm interested in :
Strongly Disagree Disagree Neutral Agree Strongly Agree
Local Products
Famous Chinese brands
Famous International brands
Travel Exclusive products
Limited Edition products
Novelties
Items for gifting
Products that are easy to carry
Special Offers
Products that are not available in China
Strongly Disagree Disagree Neutral Agree Strongly Agree
Souvenirs
Alcohol
Tobacco
Confectionery
Jewlery
Cosmetics
 
 
I came to Finnair tax-free shop because:
Strongly disagree Disagree Neutral Agree Strongly Agree
I followed the tour quide
I need to buy gifts to family and friends
I need to buy business gifts
I would like to use my tax-free voucher
I saw and advertisment of Finnair tax-free shop
I saw an advertisment of interesting product
I just want to spend some time and look around
I' m looking for products that are in my shopping list
 
 
Regarding the Finnair tax-free shop I am satisfied with:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Staff friendliness
Service language
Product assortment
Price level
Product information
Overall shopping experience
 
 
 
Brand or product which I would like to buy but it was not available in Finnair Tax-Free Shop