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  5. Amazon ~ Strategic Accounts Quarterly Survey

Amazon ~ Strategic Accounts Quarterly Survey

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The Quarterly Strategic Accounts Survey is a very important part of our relationship. We at HDUSA would ask that you please take the time to fill out the survey and provide us with the information needed to better serve you and your customers.

HomeDirectUSA values the input from our partners. Please complete this short survey to help us evaluate the effectiveness of performance over the past quarter.
 
 
 
* Name
   
 
 
 
* Overall satisfaction with HDUSA corporate representation.
 
Unsatisfactory
 
Below Average
 
Average
 
Above Average
 
Outstanding
 
N/A
 
 
 
* Please tell us why you chose ${piping_text}.
   
 
 
 
* HomeDirectUSA's Web/Internet Tools for reporting & tracking/tracing are the tools needed to do business effectively with HDUSA.
 
Unsatisfactory
 
Below Average
 
Average
 
Above Average
 
Outstanding
 
N/A
 
 
 
* Please tell us why you chose ${piping_text}.
   
 
 
 
* Customer Service has been responsive to calls & emails?
 
Unsatisfactory
 
Below Average
 
Average
 
Above Average
 
Outstanding
 
N/A
 
 
 
* Please tell us why you chose ${piping_text}.
   
 
 
 
* How would you rate HomeDirectUSA's billing process?
 
Unsatisfactory
 
Below Average
 
Average
 
Above Average
 
Outstanding
 
N/A
 
 
 
* Please tell us why you chose ${piping_text}.
   
 
 
 
* Claims satisfaction.
 
Unsatisfactory
 
Below Average
 
Average
 
Above Average
 
Outstanding
 
N/A
 
 
 
* Please tell us why you chose ${piping_text}.
   
 
 
 
* Overall network performance
 
Unsatisfactory
 
Below Average
 
Average
 
Above Average
 
Outstanding
 
N/A
 
 
 
* Please tell us why you chose ${piping_text}.
   
 
 
 
* Rate level of overall satisfaction.
 
Unsatisfactory
 
Below Average
 
Average
 
Above Average
 
Outstanding
 
N/A
 
 
 
* Please tell us why you chose ${piping_text}.
   
 
 
 
* Forecast volume for upcoming quarter.
   
 
 
 
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