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Hello:
You are invited to participate in a review of Martha Aguilar's performance for the year 2011. In this survey people will be asked to complete a series of questions that can help Martha get a prespective of her role and how it has been viewed by internal customers throughout the year 2011. It will take approximately 10 minutes to complete the questionnaire.

Your participation in this review is completely voluntary. It is very important for us to learn your opinions.

Your responses will be strictly confidential and data from this review will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the review or the procedures, you may contact Mark Stuart at (408)792-7707 or by email at [email protected]
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
1.How would you rate Martha Aguilar’s overall performance?


 
• Much better than expected
 
• Better than expected
 
• Same as expected
 
• Almost as expected
 
• Worse than expected
 
• Don’t Know/Doesn’t Apply
 
 
 
2. Martha Aguilar answers my inquiries in a timely manner
 
• Much better than expected
 
• Better than expected
 
• Same as expected
 
• Almost as expected
 
• Worse than expected
 
• Don’t Know/Doesn’t Apply
 
 
 
3. Martha Aguilar is available when I need assistance
 
• Much better than expected
 
• Better than expected
 
• Same as expected
 
• Almost as expected
 
• Worse than expected
 
• Don’t Know/Doesn’t Apply
 
 
 
4. Martha Aguilar is effective at conveying information for important merchant issues
 
• Much better than expected
 
• Better than expected
 
• Same as expected
 
• Almost as expected
 
• Worse than expected
 
• Don’t Know/Doesn’t Apply
 
 
 
5. Martha Aguilar assists me with resolving issues to my satisfaction
 
• Much better than expected
 
• Better than expected
 
• Same as expected
 
• Almost as expected
 
• Worse than expected
 
• Don’t Know/Doesn’t Apply
 
 
 
1. What do you think Martha Aguilar does well?
 
 
 
 
2. What are the areas Martha could improve in?
 
 
 
 
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