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APC Customer Satisfaction

APC Customer Satisfaction Survey
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Thank you for giving us the opportunity to create a unique photo canvas for you.

Please help us improve our products and services by telling us about your custom canvas and the service that you received.

The survey has only 7 questions and takes just a couple of minutes to complete.

We greatly appreciate your business and want to make sure we meet your expectations.

Sincerely,
Your friends at APC



 
 

How did you first hear about Artistic Photo Canvas?
 
Word of mouth / Referral
 
Internet Search
 
Magazine / Newspaper
 
Radio / TV
 
Other
 
 
 
 
Thinking back on your purchase, what were the four most important factors that influenced your decision to order from Artistic Photo Canvas?
 
Customer Service
 
Overall "look and feel" of Web site
 
Quality materials / workmanship
 
Example(s) on Web site
 
Artistic techniques
 
Selection of sizes / shapes
 
Prices
 
Special offer / free shipping / coupon
 
Testimonials
 
Guarantee
 
Other
 

 
 

Overall, how would you rate the quality (technique, materials, workmanship) of the custom canvas created for you by Artistic Photo Canvas? (If it was a gift, please consider any feedback you received from your gift recipient.)
Poor Fair Good Very Good Excellent
 
 

Based on all of your experiences with Artistic Photo Canvas, how would you rate our Customer Service?
Poor Fair Good Very Good Excellent
 
 
 
If you indicated that the finished canvas and/or the customer service were in any way unsatisfactory, would you please describe what happened to make you feel that way?

   
 
 

How likely are you to make a future purchase from Artistic Photo Canvas?
Not likely Somewhat likely Very likely
 
 

How likely are you to recommend Artistic Photo Canvas to others?
Not likely Somewhat likely Very likely
 
 

People love seeing the many creative ways there are to make and display a beautiful photo canvas!
May we have the option to show your custom canvas project as an example?

 
Yes
 
No
 
 
 
Please use the space below to share a testimonial - or provide other feedback.

We'd love to hear...
...the unique story behind the photo you selected for your canvas...
...your reaction when you or others saw the canvas for the first time...
...where you hung it in your home or office...
...suggestions for new services or improvements...
...whatever else you might like to share with us!
THANK YOU!

   
 


Please contact [email protected] if you have any questions regarding this survey.

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