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  5. Apendix 7. Questionnaire
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Gender?
 
Male
 
Female
 
 
 
What is your age?
 
16-25
 
26-35
 
36-45
 
46-55
 
56+
 
 
 
How far away are you from Birmingham?
 
1 or less Miles
 
2-3 Miles
 
4-5
 
6+
 
 
 
Have you heard of 'Taylor Electrical Solutions'?
 
Yes
 
No
 
 
 
If so, how?
 
Internet
 
Posters / Leaflets
 
Word of Mouth
 
Other
 
 
 
 
Have you ever experienced their services?
 
Yes
 
No
 
 
 
If you selected Yes, were you satisfied with their services?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
If you selected No, why not?
 
Poor quality
 
Too expensive
 
Too far
 
Other