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Hello,

The purpose of this study is to understand the reasoning behind the decision making of travel agencies and travelling holiday locations. This questionnaire asks about your personal beliefs and reasoning behind travelling and travel agencies. Do not write your name in this questionnaire. Your response will be anonymous and will never be linked to your personality. Your participation is entirely voluntary. Thank you for your co-operation.
 
 
 
 
How often do you travel every year?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
Do you plan your own holidays and vacations or do you make use of travel agencies?
 
Travel Agencies
 
Plan own holidays
 
 
Which of the following do you believe encourage people to choose travel agencies? Please rate the following
Full package
Cheap accomodation
Cheap flights
Locations
 
 
 
Did you ever make use of our travelling agency Mifsud Travels?
 
Yes
 
No
 
 
 
Which of the following countries do you travel or wish to travel?
 
England
 
Italy
 
Greece
 
Sicily
 
France
 
Portugal
 
Spain
 
Libya
 
Dubai
 
Tunisia
 
America
 
Australia
 
Germany

 
 
How satisfied are you with the travel agency's services?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Packages
Destinations
Pricing
Customer Care
Overall
 
 
 
In time the travel agency industry grew up drastically in numbers, what factors or reasons form part of the decision of which agency to use.
   
 
 
 
Mifsud Travels has received several bad reviews and complaints in recent years due to the cancelling of holiday packages, did you ever read any of these reviews or complaints?
 
Yes
 
No
 
 
 
Which of the following holiday packages would you choose for a destination? for example this case is England , London for 2 nights
 
3 star accomodation + flight no taxes = 160
 
4 star accomodation + flight no taxes = 200
 
5 star accomodation + flight no taxes = 300