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Surveys
2008
August
A
August 2008
August 2008
Oregon Farmers Mutual Telephone Company
and
South Holt Cablevision
0%
Dear Customer:
As the assistant general manager of Oregon Farmers Mutual Telephone Co. and South Holt Cablevision, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to complete the survey. We appreciate your business and want to make sure we meet your expectations.
Sincerely,
Wendy Ottman
Assistant General Manager
Do you currently subscribe to a television service?
Yes
No
If yes, what type of service do you subscribe to?
South Holt Cablevision
Satellite
Would you be interested in a DVR (Digital Video Recorder) service from South Holt Cablevision?
Definitely interested
Possibly interested
Not interested
Would you be interested in a High Definition (HD) service from South Holt Cablevision?
Definitely interested
Possibly interested
Not interested
What plays a role in choosing a cable provider?
Very Important
Somewhat Important
Neutral
Somewhat Unimportant
Very Unimportant
Price
Channel Selection
Customer Service
Picture Quality
Community Involvement
What channels would you be interested in South Holt Cablevision adding?
Hallmark
Fox Sports Midwest
NFL Network
Food Network
TV Land
Animal Planet
Cartoon Network
MSNBC
Outdoor Channel
SOAP
The Learning Channel
National Geographic
Other
Do you currently subscribe to an internet service (dial-up, DSL, satellite)?
Yes
No
If you subscribe to an internet service, what type of service is it?
Dial-up
DSL
Satellite
If you subscribe to an internet service, who is your provider?
Oregon Farmers Mutual
Satellite
Other
Would you be interested in a higher speed connection (1 meg) from Oregon Farmers Mutual?
Yes
No
Overall, how satisfied are you with our (OFM/South Holt Cablevision) customer service?
Very Satisfied
Satisfied
Neither Satisfied nor disastified
Disastified
Very Disastified
If you were less than totally satisfied, what could have been done to serve you better?
Please enter your name, address and phone number to be entered to win the $50 Visa card. Drawing will take place on October 31, 2008.
Please contact
[email protected]
if you have any questions regarding this survey.
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