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August 2008

Oregon Farmers Mutual Telephone Company and South Holt Cablevision
0%
 
 
Dear Customer:

As the assistant general manager of Oregon Farmers Mutual Telephone Co. and South Holt Cablevision, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to complete the survey. We appreciate your business and want to make sure we meet your expectations.

Sincerely,

Wendy Ottman
Assistant General Manager
 
 
Do you currently subscribe to a television service?
Yes
No
 
 
If yes, what type of service do you subscribe to?
South Holt Cablevision
Satellite
 
 
Would you be interested in a DVR (Digital Video Recorder) service from South Holt Cablevision?
Definitely interested
Possibly interested
Not interested
 
 
Would you be interested in a High Definition (HD) service from South Holt Cablevision?
Definitely interested
Possibly interested
Not interested
 
 
What plays a role in choosing a cable provider?
Very Important Somewhat Important Neutral Somewhat Unimportant Very Unimportant
Price
Channel Selection
Customer Service
Picture Quality
Community Involvement
 
 
 
What channels would you be interested in South Holt Cablevision adding?
 
Hallmark
 
Fox Sports Midwest
 
NFL Network
 
Food Network
 
TV Land
 
Animal Planet
 
Cartoon Network
 
MSNBC
 
Outdoor Channel
 
SOAP
 
The Learning Channel
 
National Geographic
 
Other

 
 
 
Do you currently subscribe to an internet service (dial-up, DSL, satellite)?
 
Yes
 
No
 
 
 
If you subscribe to an internet service, what type of service is it?
 
Dial-up
 
DSL
 
Satellite
 
 
 
If you subscribe to an internet service, who is your provider?
 
Oregon Farmers Mutual
 
Satellite
 
Other
 
 
 
Would you be interested in a higher speed connection (1 meg) from Oregon Farmers Mutual?
 
Yes
 
No
 
 
 
Overall, how satisfied are you with our (OFM/South Holt Cablevision) customer service?
 
Very Satisfied
 
Satisfied
 
Neither Satisfied nor disastified
 
Disastified
 
Very Disastified
 
 
 
If you were less than totally satisfied, what could have been done to serve you better?
   
 
 
 
Please enter your name, address and phone number to be entered to win the $50 Visa card. Drawing will take place on October 31, 2008.
   
 
Please contact [email protected] if you have any questions regarding this survey.
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