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Surveys
2013
December
B
BAM FM Customer Satisfaction Survey
BAM FM Customer Satisfaction Survey
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Hello:
You are invited to participate in our
BAM FM Customer Satisfaction Survey
. In this survey people will be asked to complete a survey that asks questions about your satisfaction with us and the services we offer. It will take approximately 2 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact
Sarah Clancy
at
045 886522
or by email at
[email protected]
.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How do you rate the quality of our services?
5
4
3
2
1
What can we do to make it a 5 next time?
Do we respond and complete your work in a timely manner?
5
4
3
2
1
What can we do to make it a 5 next time?
Are we courteous and polite?
Yes
Most of the time
Occaisonally
No
Is the work performed to your satisfaction?
5
4
3
2
1
Does our BAM FM staff wear a uniform?
Yes
No
Sometimes
Rate your overall satisfaction with BAM FM.
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
How can we improve our services in your opinion?
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