Banking on your money

What all methods you use now for financial transactions?

Internet Banking

Branch Banking

Tele-Banking

Mobile Banking

Other

How satisfied are you with your most commonly used mode of transacting with your bank on the following attributes?

	Availability	Reliability	Speed	Security	User Friendliness
Extremely Satisfied

Satisfied

Neutral

Unsatisfied

Extremely Unsatisfied

Please select attributes on which you expect improvements as compared to your current mode of transaction

How do you feel Mobile Banking & Mobile Payments will be better than your most commonly used mode of transacting with your bank on the following attributes?

What all services that you would like to have in your mobile phone

Funds Transfer

Balance Enquiry

Deposits and withdrawals at telecom agents outlets

Mobile to mobile payments

Other

What is the average transaction amount from your present mode of banking?

How much amount will you feel comfortable to transact using mobile?

Which languages you will be comfortable in using these services on the mobile phones?

English

Hindi

Gujarati

Voice based transactions

How do you feel on the following aspects regarding the Mobile Service Providers like Airtel, Tata, Idea, Aircel etc. and associated Banks?

Please choose one of the following options regarding your usage of MFS

I will start using the services as soon as they will be launched

I will wait for at least a few people to use and review the services

I will use it only when others start using it

I won’t be interested in using such services