Brand Health Check

We're very busy. We get and keep more loyal clients all the time.

I agree, yes or mostly yes

Maybe, sometimes, uncertain

I disagree, no or mostly no

We prevail on certain colours and lustre to add an intrinsic value to what we sell.

I agree, yes or mostly yes

Maybe, sometimes, uncertain

I disagree, no or mostly no

The level of quality & prestige is portrayed in a way to attract a target market.

I agree, yes or mostly yes

Maybe, sometimes, uncertain

I disagree, no or mostly no

People pause, look at our entry or welcome page and then feel compelled/comfortable to walk inside, or enter our website.

I agree, yes or mostly yes

Maybe, sometimes, uncertain

I disagree, no or mostly no

First glance gives a clear impression we can handle our business better than others.

I agree, yes or mostly yes

Maybe, sometimes, uncertain

I disagree, no or mostly no

Our customer complaints are very rare and are quickly resolved.

I agree, yes or mostly yes

Maybe, sometimes, uncertain

I disagree, no or mostly no

We've stimulated and increased the number of unsolicited referrals we get.

I agree, yes or mostly yes

Maybe, sometimes, uncertain

I disagree, no or mostly no

I am under stress. Things will only get worse unless something changes.

I agree, yes or mostly yes

Maybe, sometimes, uncertain

I disagree, no or mostly no

My staff are low achievers. They avoid being accountable for their actions.

I agree, yes or mostly yes

Maybe, sometimes, uncertain

I disagree, no or mostly no

We keep our infrastructure up to date to match changing market expectations.

I agree, yes or mostly yes

Maybe, sometimes, uncertain

I disagree, no or mostly no