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Thank you for choosing HomeDirectUSA as your delivery service provider. You have placed orders with us and have hopefully utilized the various internet tools we discussed in the business integration call.
We at HomeDirectUSA are always interested in input from our customers. Please complete this short survey to help us evaluate the effectiveness of the Business Integration process. |
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| * Please rate your overall level of satisfaction with HomeDirectUSA’s Corporate Representatives? |
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| * Please tell us why you chose ${piping_text}. | | |
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| * What can HomeDirectUSA do in order to earn an “OUTSTANDING” score from you in this category? | | |
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| * How would you rate HomeDirectUSA’s web/internet tools for tracking/tracking and reporting? |
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| * Please tell us why you chose ${piping_text}. | | |
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| * What can HomeDirectUSA do in order to earn an “OUTSTANDING” score from you in this category? | | |
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| * How would you rate HomeDirectUSA’s shipment registration process (EDI, Web Order Entry, Manual Order Entry etc)? |
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| * Please tell us why you chose ${piping_text}. | | |
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| * What can HomeDirectUSA do in order to earn an “OUTSTANDING” score from you in this category? | | |
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| * How would you rate HomeDirectUSA’s Corporate Customer Service Team’s responsiveness to calls and emails? |
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| * Please tell us why you chose ${piping_text}. | | |
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| * What can HomeDirectUSA do in order to earn an “OUTSTANDING” score from you in this category? | | |
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| * How would you rate HomeDirectUSA’s billing process (accuracy, timeliness etc)? |
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| * Please tell us why you chose ${piping_text}. | | |
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| * What can HomeDirectUSA do in order to earn an “OUTSTANDING” score from you in this category? | | |
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| * How would you rate HomeDirectUSA’s Claims process (ease of filing, adjudication process etc)? |
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| * Please tell us why you chose ${piping_text}. | | |
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| * What can HomeDirectUSA do in order to earn an “OUTSTANDING” score from you in this category? | | |
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| * How would you rate HomeDirectUSA’s overall transit performance (pickup/linehaul/destination DC to delivery)? |
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| * Please tell us why you chose ${piping_text}. | | |
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| * What can HomeDirectUSA do in order to earn an “OUTSTANDING” score from you in this category? | | |
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| * How would you rate HomeDirectUSA’s overall delivery performance? |
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| * Please tell us why you chose ${piping_text}. | | |
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| * What can HomeDirectUSA do in order to earn an “OUTSTANDING” score from you in this category? | | |
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| * How would you rate HomeDirectUSA’s overall product handling? |
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| * Please tell us why you chose ${piping_text}. | | |
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| * What can HomeDirectUSA do in order to earn an “OUTSTANDING” score from you in this category? | | |
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