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1.How satisfied were you with the service that you received from your Windermere agent?
 
Completely satisfied
 
Mostly satisfied
 
Moderately satisfied
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
2.Would you use your agent again?
 
Yes
 
No
 
Maybe
 
 
 
3.Would you refer your agent to a friend or family member?
 
Yes
 
No
 
Maybe
 
 
 
4.How would you describe the service you received from your agent?
   
 
 
 
5.Did your agent do anything to exceed your expectations?  Please explain:
   
 
 
 
6.Is there anything your agent or Windermere could have done better to serve you?  Please explain
   
 
 
 
7.How did you find your real estate agent?
 
I am a repeat client
 
Recommended by family/friend/neighbor/coworker, etc.
 
Agent is family/friend/neighbor, etc.
 
Open house
 
For Sale sign
 
Newspaper advertising
 
Direct mail advertising
 
Internet search
 
Recommended by another real estate agent/broker
 
Corporate relocation
 
Other:
 
 
 
 
8.If you were the buyer in this transaction, how did you find the property that you purchased?
 
Through my real estate agent
 
Internet search
 
Through family/friend/neighbor/coworker, etc.
 
Directly from seller/builder
 
Open house
 
Real estate sign
 
Newspaper advertising
 
Direct mail advertising
 
Other:
 
 
 
 
9.May your agent use your responses in their future marketing materials?
 
Yes
 
No
 
 
10.Thank you for completing the survey. To submit, press the button at the bottom. If you have time, we do invite you to answer the additional questions below:
Completely satisfied Mostly satisfied Moderately satisfied Somewhat dissatisfied Very dissatisfied
How satisfied were you with your agent’s knowledge and effectiveness in explaining the transaction process?
How satisfied were you with your agent’s responsiveness?
 
 
11.Comments:
   
 
 
12.Our Office
Completely satisfied Mostly satisfied Moderately satisfied Somewhat dissatisfied Very dissatisfied
How satisfied were you with your interaction(s) with the Windermere office staff?
 
Thank you for working with me. I am truly appreciative of you business and look forward to serving you with your real estate needs in the future. Please permit me a moment to say the best compliment you could give me is truly the personal referral to your friends and family. I will serve your friends and family with the same care and diligence you have come to know from me.

Respectfully Yours,

Cal Katterman

Principal Broker in Oregon ~ Windermere/SHRE, Inc. ~ 503-729-8886 ~ E-mail Cal Katterman
Please contact George Hafeman, Jr. (Owner) if you have any questions regarding this survey.
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