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Surveys
2015
August
C
CALBOND SERVICE EVALUATION
CALBOND SERVICE EVALUATION
0%
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Please rate the performance of Calbond Customer Service:
Excellent
Very Good
Good
Fair
Poor
Ability to solve problems
Understanding of my needs
Responsiveness
Professionalism
Courtesy
Friendliness
Please rate the service performance of Calbond:
Completely unsatisfied
Somewhat unsatisfied
Neither satisfied nor unsatisfied
Somewhat satisfied
Completely satisfied
Timeliness of deliveries
Delivery day schedule
Condition of product delivered
Breakage/damage
Accuracy of order fill
Back order fulfillment
Handling of your orders
Accuracy of invoices
Ability to fill orders completely
Overall rating of the company
How do you rate Calbond's overall service performance today compared to last year at this time?
Greatly improved
Improved
Same as last year
Declined
Greatly declined
If you could change or improve just one thing about Calbond what would it be?
Please rate the attributes of our website:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Ease of navigation
Freshness of content
Quality of content
Accuracy of information
Layout/design
Do you have any suggestions for improvement to the Calbond website?
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