Canadian Carsharing Survey

Thank you for taking this survey about your carsharing use. Your responses will help the transportation research community better understand how carsharing interacts with your personal travel needs and lifestyle. All of your responses will remain confidential. If you have any questions about the survey, feel free to respond to the email: [email protected]. This email is also listed at the bottom of each page and will be checked frequently during the operation of this survey. The survey should take between 10 to 15 minutes to complete. Thank you again for your participation.

First, we would like to ask you some questions about your carsharing membership and why you joined.

1. When did you join your carsharing organization? Please select the year.

2. Please select the month of that year in which you joined.

3. Which organization are you a member of?

(If you are a member of more than one, please pick the one you use most)

4. To which plan do you subscribe at Autoshare?

Simple Plan

Standard Plan

Advantage Plan

Other, please specify:

5. To which plan do you subscribe at CommunAuto?

For all subsequent questions in this survey, please consider the term "member" to apply to both "members" of CAN and "drivers" with TCC.

6. How are you connected to Co-Operative Auto Network / The Company Car (as a member or a driver)? Please check all that apply.

I am only a CAN Member.

I have a personal account under CAN's DepositFree program.

I have a personal account with The Company Car (including HP, RD, TCC, SFSS, VFMF and other programs).

My employer is a corporate client of The Company Car.

Other, please specify:

7. To which plan do you subscribe at Nelson Carshare Co-Op?

High Usage

Moderate Usage

Low Usage

Other, please specify:

8. To which plan do you subscribe at Grand River Carshare (formerly People’s Car Co-operative)?

Regular member

Non-Profit Member

Corporate Member

Other, please specify:

9. To which plan do you subscribe at Victoria Car Share Co-op?

Individual Member

Group Membership

Other

10. To which plan do you subscribe at VrtuCar?

Green Driver Frequent Plan (Plan A)

Green Driver Regular Plan (Plan B)

Green Driver Occasional Plan (Plan C)

Easy Driver Plan

Business Plan

Other

11. Please select the statement that best characterizes the household circumstances under which you joined carsharing.

My household did not have a car, but joined carsharing to gain additional personal freedom.

My household did not have a car, but changes in life required a car and I joined carsharing instead.

A car of mine stopped working, and instead of replacing it I joined carsharing.

Owned at least one car, but needed an additional car for greater flexibility, and joined carsharing instead of acquiring an additional car.

Owned one car, but I joined carsharing and got rid of the car.

Owned more than one car. Got rid of at least one car and joined carsharing.

My employer joined carsharing, and I joined through my employer.

I live in an apartment building with a designated carsharing vehicle, and I joined through its membership arrangement.

I joined carsharing for reasons other than those listed above. Please explain:

Because you are a member through your employer, we have a few questions about your specific membership.

12. Did you know about carsharing before it was introduced by your employer?

Yes

13. If your employer had not signed up for carsharing, do you think that you would be a member today?

14. What carsharing expenses does your employer cover for your membership?

My employer covers only work-related carsharing expenses.

My employer covers both non-work and work-related carsharing expenses.

My employer covers some (but not all) non-work carsharing expenses as well as work-related carsharing expenses.

My employer does not cover any of my carsharing expenses.

15. Do you use carsharing for trips outside of work?

Although I am a member through my employer, I have not used my carsharing membership.

No, I only use it for work related trips.

Yes, I use carsharing for both work-related and non-work related travel.

Actually, I only use carsharing for non-work related travel.

Next, we would like to learn more about your vehicle ownership and driving patterns BEFORE and AFTER you joined carsharing.

16. How many vehicles did your household own or lease BEFORE you joined carsharing?

In the following question, we ask you to estimate the kilometers that vehicles within your household were driven prior to joining carsharing. If you do not know the annual kilometers of a vehicle off the top of your head, you can compute a rough estimate.

Everyone has different driving habits, but most people can break down driving needs into two trip types: (1) driving to work (for those who commuted by car) and (2) driving everywhere else.

To help you with computing annual kilometers, start with the round trip distance a vehicle was driven during a typical work day, then multiply that by the number of days per week the vehicle is taken to work (usually 3 to 5). Now you have commuting kilometers per week. You can multiply that by the number of weeks per year that you went to work at that location.

Non-work kilometers are much more variable over a year. These are the kilometers driven around town for errands as well as out of town trips over the year BEFORE you joined carsharing. Add this non-work estimate to the commuting kilometers. The sum is your total annual kilometers for that vehicle.

Alternatively, if the annual kilometers driven on a vehicle is something that you happen to know, feel free to just enter that estimate.

17. Please list the make, model, and year of any cars your household owned or leased BEFORE joining carsharing. If you had more than five, please list the five most frequently driven.

For each vehicle, please give your best estimate as to the ANNUAL KILOMETERS it was driven DURING THE YEAR BEFORE you joined carsharing. In answering this question, please consider the driving of ALL members of your household.

	Make (e.g., Honda)	Model (e.g., Civic)	Year	Annual Kilometers Driven BEFORE Carsharing
Vehicle #1

Vehicle #2

Vehicle #3

Vehicle #4

Vehicle #5

18. How many vehicles does your household own or lease CURRENTLY?

In the following question, we ask you to estimate the kilometers that vehicles within your household are CURRENTLY DRIVEN. If you do not know the annual kilometers of a vehicle off the top of your head, you can compute a rough estimate.

Everyone has different driving habits, but most people can break down driving needs into two trip types: (1) driving to work (for those who commute by car) and (2) driving everywhere else.

To help you with computing annual kilometers, start with the round trip distance a vehicle is driven during a typical work day, then multiply that by the number of days per week the vehicle is taken to work (usually 3 to 5). Now you have commuting kilometers per week. You can multiply that by the number of weeks per year that you go to work at that location.

Non-work kilometers are much more variable over a year. These are the kilometers driven around town for errands as well as out of town trips over the CURRENT year. Add this non-work estimate to the commuting kilometers. The sum is your total annual kilometers for that vehicle.

Alternatively, if the annual kilometers driven on a vehicle is something that you happen to know, feel free to just enter that estimate.

19. Please list the make, model, and year of any cars your household CURRENTLY owns or leases. If you have more than five vehicles, please list the five most driven.

For each vehicle, please give your best estimate as to the ANNUAL KILOMETERS that the vehicle is CURRENTLY driven within your household.

	Make (e.g., Honda)	Model (e.g., Civic)	Year	Annual Kilometers Driven CURRENTLY
Vehicle #1

Vehicle #2

Vehicle #3

Vehicle #4

Vehicle #5

Next, we have a few questions about how you use your carsharing account

20. How many people are jointly listed on your carsharing account (including yourself)?

(If you are part of a business account, then select the number of people within your household that are members of that account)

Kilometers per Month

22. What percent of the total KILOMETERS PER MONTH would you say is attributable to YOUR use of the carsharing account?

Reservations per month

24. On average, how long is a typical reservation (in hours)?

25. Can you provide the VEHICLE TYPE of the carsharing vehicle that you use most frequently? (i.e., 4-door sedan, 4-door sedan hybrid, small sports utility vehicle (SUV), cross-over vehicle, pick-up truck, etc.)

26. Can you provide the VEHICLE MODEL NAME of the carsharing vehicle that you use most frequently? (i.e., Civic, Prius, Yaris, Civic Hybrid, Element, etc.)

No, I really don't know the specific model name.

Yes, the carsharing VEHICLE MODEL that I use most often is:

27. Do you consider yourself to be the primary user of the carsharing account (using it the majority of the time)?

Yes, I am the primary user of the carsharing account.

No, someone else on the account is the predominant user.

No single member of the account would be considered the predominant user.

28. Do you and the other account holders all live at the same address?

Yes

Some do and some do not

Household ID Code:

Since you have a joint account, and the other member(s) from your account may (we hope) respond to this survey as you are, we would like to link your surveys in a fashion that protects your privacy and allows us to better understand household dynamics of carsharing use.

To do this, we would like you to enter JUST THE LAST 3 NUMBERS of your home landline telephone number. If you have more than one landline telephone number, pick the one most commonly used for general calls. If your household does not have a landline or you do not want to provide this information; then just indicate that below.

As an example, if your landline phone number was 555-510-4936, then you would enter 936.

29. The last THREE digits of my household’s most frequently used landline telephone number are:

My household does not have a landline.

Last 3 Digits

Kilometers per Month

Reservations per month

32. On average, how long is a typical reservation (in hours)?

33. Can you provide the VEHICLE TYPE of the carsharing vehicle that you use most frequently? (i.e., 4-door sedan, 4-door sedan hybrid, small sports utility vehicle (SUV), cross-over vehicle, pick-up truck, etc.)

34. Can you provide the VEHICLE MODEL NAME of the carsharing vehicle that you use most frequently? (i.e., Civic, Prius, Yaris, Civic Hybrid, Element, etc.)

No, I really don't know the specific model name.

Yes, the carsharing VEHICLE MODEL that I use most often is:

35. Please indicate the relative frequency in which you visit the following "Point of Departure" (POD) locations to access a carsharing vehicle. The locations are listed as general categories.

To the nearest 10 percent (i.e., 30, 40, etc.), please indicate the percent of time you access a carsharing vehicle at the following location types. Please make sure that your answers add up to 100. (You can leave irrelevant categories blank.)

POD that is near your home

percent

POD that is near or at your work

percent

POD that is near a rail or transit station not close to home or work

percent

POD that is in some other location

percent

36. During a typical work week, how many days a week would you commute to work or school by car BEFORE JOINING carsharing, and how many days a week do you commute by car CURRENTLY?

Now we have a few questions pertaining to your use of other transportation modes BEFORE and AFTER you joined carsharing. As best you can, estimate the HOURS TRAVELED and ROUND TRIPS TAKEN by the modes listed.

This is the last set of questions in which we ask about your travel behavior.

37. BEFORE JOINING CARSHARING, approximately how many HOURS PER WEEK and ROUND TRIPS were you traveling by each of the following travel modes?

Please complete the information to your best recollection and leave any modes or time periods that you did not use blank.

	Average Hours / week	Round Trips / week
Rail Transit

Bus Transit

Walking (for travel)

Bicycling (for travel)

Carpool (commute)

Ferry

38. Now please consider the same question for how you CURRENTLY travel.

Please complete the information to your best recollection and leave any modes or time periods that you did not use blank.

	Average Hours / week	Round Trips / week
Rail Transit

Bus Transit

Walking (for travel)

Bicycling (for travel)

Carpool (commute)

Ferry

39. Do you occassionaly rent cars (from Avis, Hertz, etc) while at home to take trips that would otherwise be more expensive or inconvenient with a carsharing vehicle?

No, not really.

Yes, most every year I rent a car or SUV locally at least once.

40. On average, how many kilometers per year do you think you put on rental cars that are rented locally? (Your best guess is appreciated.)

Getting close to finished. The next few questions pertain to how carsharing fits into your lifestyle and how you feel about current gasoline prices.

41. What was the main motivation for you to consider carsharing as an alternative? Please rank the possible reasons in the order in which you think they influenced you to join carsharing over buying (or keeping) your car.

The personal monetary cost of gasoline
The monetary costs of parking (or storage of vehicle)
The monetary costs of ownership (monthly bills like car payments, insurance, etc.)
The environmental impacts of gasoline consumption and the automobile (including infrastructure, manufacturing, etc.)
The logistical hassles of car ownership (i.e., parking, protection from vandalism, etc.)

42. If carsharing suddenly disappeared from my region, I would:

Definitely buy a car

Probably buy a car

Maybe buy a car

Probably not buy a car

Definitely not buy a car

43. How many cars do you think your household would have to acquire?

44. Carsharing serves as:

The primary car that my household uses on a weekly basis.

The primary car that my household uses on an occasional basis.

A supplemental car that augments my household’s vehicle needs when necessary (additional to cars already owned).

The primary car that a single member of my household relies on most of the time, while others in the household drive other vehicles.

A completely different role than those stated above. Please describe:

45. When you joined carsharing, did it coincide with a move to a new home or work location?

No, joining carsharing did not coincide with a move

Yes, new home location

Yes, new work location

Yes, both a new home and a new work location

Other, please describe:

46. Have you moved your home or work location since joining carsharing?

Yes, I changed my home location

Yes, I changed my work location

Yes, I changed both my home and work location

47. What would you say has contributed more to your overall change in driving? The move (of home or work) or the availability of carsharing?

Mostly carsharing

More carsharing than the move

Equally the move and carsharing

More the move than carsharing

Mostly the move

48. Overall, how do you feel about the recent (in 2008) rise in fuel prices? (Please select the response that best describes your sentiments.)

Overall, it’s good for the country, although I am NOT impacted significantly.

Overall, it’s good for the country, but I am mildly impacted.

Overall, it’s good for the country, even though I have been significantly impacted.

Overall, it’s bad for the country, although I am NOT impacted directly.

Overall, it’s bad for the country, and I have been mildly impacted.

Overall, it’s bad for the country, and I have been significantly impacted.

49. To what extent has the recent (in 2008) rise in gasoline prices impacted how you travel today (since joining carsharing)?

The recent rise in gasoline prices has NOT altered how I travel at all.

The recent rise in gasoline prices has caused me to travel somewhat less (fewer trips).

The recent rise in gasoline prices has caused me to travel somewhat differently (shifting towards other modes).

The recent rise in gasoline prices has caused me to reduce my travel AND change how I travel (both fewer trips and different modes).

50. To what extent has the recent (in 2008) rise in gasoline prices impacted how you use carsharing today (since joining carsharing)?

The recent rise in gasoline prices has caused my use of carsharing to go UP.

The recent rise in gasoline prices has caused my use of carsharing to go DOWN.

The recent rise in gasoline prices has NOT BEEN A FACTOR influencing my use of carsharing.

51. Please select the statement that best describes your feelings about gasoline prices.

High gasoline prices are a significant personal financial concern.

High gasoline prices are a moderate personal financial concern.

High gasoline prices are occasionally a personal financial concern.

High gasoline prices are not currently a personal financial concern.

52. I have actively changed my travel patterns specifically in order to lower the carbon footprint of my transportation activity.

53. I consider the quality of transit service in my region to be:

54. Have you sold (or donated) a vehicle since you joined carsharing?

Yes

55. In what year did you sell (or donate) the most recent vehicle?

56. Roughly, what month of that year did you sell (or donate) that vehicle?

57. Why did you sell the car? (Please choose the response that best describes your circumstances)

I sold the car because high gasoline prices made it too expensive to own.

I sold the car because other costs of ownership (monthly payments, insurance, parking, etc.) made it too expensive to own.

I sold the car because I no longer needed it.

I sold the car due to environmental motivations.

Other, please specify

58. Please list the make, model, and year of any cars your household CURRENTLY owns or leases. If you have more than five vehicles, please list the five most driven. If you do not own any vehicles, please say "No Vehicles" in the "Make" Column of the first row.

For each vehicle, please give your best estimate as to the ANNUAL KILOMETERS that the vehicle is CURRENTLY driven within your household.

	Make (e.g., Honda)	Model (e.g., Civic)	Year	Annual Kilometers Driven CURRENTLY
Vehicle #1

Vehicle #2

Vehicle #3

Vehicle #4

Vehicle #5

Now we’re nearly finished. Our final questions pertain to demographics and general location.

59. Please indicate your gender.

Male

Female

60. What is your current marital status?

Single

Married

Roommates

Other

61. In what year were you born?

62. What is your highest level of education?

Grade School

Graduated High School

Some College

Associate’s Degree

Bachelor’s Degree

Master’s Degree (MS, MA, MBA)

Juris Doctorate Degree (JD)

Doctorate (PhD, EdD, etc.)

Other

63. Please indicate the number of household members (including yourself) that fall into the different age groups listed below.

	Number of People in Age Group
0 - 5

6 - 15

16 - 18

19 - 23

24 - 30

31 - 35

36 - 40

41 - 45

46 - 50

51 - 55

56 - 60

61 - 65

66 - 74

75 and older

64. What was your household’s 2007 pre-tax income (in CAD)?

Finally, we would like to finish by asking you a few brief questions about your home and work location. Any information that you can offer will help us in better understanding the travel patterns of carsharing users.

When you’re finished, you can choose to participate in a raffle for a $100 credit to your carsharing account. If you choose to participate, we'll ask for basic contact information on the following page.

Otherwise, you can simply submit your results without participating by saying "No, thanks" and hitting the "Continue" button at the bottom.

65. What is your postal code?

Cross Street #1:

Cross Street #2:

City, Province (e.g. Richmond, BC):

Cross Street #1:

Cross Street #2:

City, Province (e.g. Richmond, BC):

68. Are you member of more than one carsharing organization? If so please indicate any other carsharing organizations of which you are a member.

Please do not consider "joint-use" agreements as multi-memberships. Only consider organizations to which you pay bills.

69. Do you wish to participate in the incentive raffle?

Sure, I can provide basic contact information, and then submit my results.

No, thanks. Simply submit my results

Name

Phone Number

Carsharing Organization

Address

Thank you very much for your time in completing this survey! You are now eligible for the raffle for an account credit. At least one person from each participating organization will win a $100 credit towards their carsharing account.

Please contact [email protected] if you have any questions regarding this survey.