CanmetENERGY Client Satisfaction Survey

Dear Customer:

I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

Sincerely,

The CanmetENERGY Team

In thinking about your most recent experience with CanmetENERGY, was the quality of the technical work you received:

If you indicated that the quality of the technical work was unsatisfactory, would you please describe what happened?

The overall communications with the project team was:

Reflecting on your overall experience with CanmetENERGY how satisfied were you with the service you received:

Would you please take a few minutes to describe your overall experience?

How likley are you to refer CanmetENERGY to other prospective clients?

In the future, how likely are you to use the services of CanmetENERGY?

In the coming years, what would you estimate your service needs to be from CanmetENERGY?

Quaterly

Semi-annually

Annually

N/A

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.

If you have any comments or concerns about this survey please Contact: -

CanmetENERGY

Laura Sheppard

Business Development Officer

1 Haanel Drive

Building 3

Ottawa, ON, K1A 1M1