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  1. Surveys
  2. 2010
  3. May
  4. C
  5. CCS#1
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Hello:
You are invited to participate in our survey for Capehart Computer Services.

Your participation is completely voluntary. However, each response we receive helps us to improve our services for future customers.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Capehart Computer Services at 402-500-0422 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
If you have a recent CCS Invoice number, please provide it here.
   
 
 
 
* What computer-related need did you have that prompted you to contact CCS? (check all that apply)
 
Viruses
 
Slow Computer
 
Hardware Problems
 
Buy New Computer or other hardware
 
Multimedia Project (DVD Slideshow, etc.)
 
Other
 

 
 
 
* Were you satisfied with the promptness in which the CCS representative responded to your need?
 
Yes
 
Somewhat
 
No
 
 
 
* Was CCS able to provide the service you needed, and/or correct any issues or problems you were having?
 
Yes
 
Somewhat
 
No
 
 
 
* Will you contact CCS in the future if you have a computer-related need?
 
Yes
 
Maybe
 
No
 
 
 
* Would you recommend CCS to your friends or family?
 
Yes
 
Maybe
 
No
 
 
 
* What do you feel CCS could do to improve their services?
   
 
 
 
Do you feel what you were charged was fair?
 
Yes
 
Somewhat
 
No
 
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