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Exit Survey
 
 
Please Select your position for this run:
 
39 (ZAB)
 
70 ZAB)
 
42 (ZAB)
 
43 (ZAB)
 
46 (ZAB)
 
89 (ZAB)
 
ZDV (Denver)
 
 
 
Which run was this?
 
Run 1
 
Run 2
 
Run 3
 
Run 4
 
Run 5
 
Run 6
 
Run 7
 
Run 8
 
Run 9
 
Run 10
 
Run 11
 
Run 12
 
Run 13
 
Run 14
 
Run 15
 
Run 16
 
Run 17
 
Run 18
 
 
 
Please select which off-nominal events you had to work in this scenario (Select all that apply)?
 
None
 
Pop-up aircraft (e.g. satellite arrival, diversion, VFR, not on the initial schedule)
 
Runway change
 
Priority aircraft
 
Change in the spacing matrix
 
Change from independent landing configuration to a staggered configuration
 
Aircraft swap
 
Other off nominal 1
 
Other off nominal 2
 
Other off nominal 3
 
Other off nominal 4

 
 
How disruptive to your workflow was the pop up aircraft?:
Very little disruptionA lot of disruption
Disruptiveness
-
 
 
How disruptive to your workflow was the aircraft swapp?:
Very little disruptionA lot of disruption
Disruptiveness
-
 
 
How disruptive to your workflow was the runway change aircraft?:
Very little disruptionA lot of disruption
Disruptiveness
-
 
 
How disruptive to your workflow was the priority aircraft aircraft?:
Very little disruptionA lot of disruption
Disruptiveness
-
 
 
How disruptive to your workflow was the change in the spacing matrix?:
Very little disruptionA lot of disruption
Disruptiveness
-
 
 
How disruptive to your workflow was changing from an independent landing configuration to a staggered configuration?
Very little disruptionA lot of disruption
Disruptiveness
-
 
 
How disruptive to your workflow was the other off nominal 1 aircraft?:
Very little disruptionA lot of disruption
Disruptiveness
-
 
 
How disruptive to your workflow was the other off nominal 3 aircraft?:
Very little disruptionA lot of disruption
Disruptiveness
-
 
 
How disruptive to your workflow was the other off nominal 2 aircraft?:
Very little disruptionA lot of disruption
Disruptiveness
-
 
 
How disruptive to your workflow was the other off nominal 4?:
Very little disruptionA lot of disruption
Disruptiveness
-
 
 
 
Please describe your strategy for managing the pop up aircraft in this run:
   
 
 
 
Please describe your strategy for managing the runway change in this run:
   
 
 
 
Please describe your strategy for managing the priority aircraft in this run:
   
 
 
 
Please describe your strategy for managing the spacing matrix change in this run:
   
 
 
 
Please describe your strategy for managing the change from an independent configuration to a staggered configuration in this run:
   
 
 
 
Please describe your strategy for managing the aircraft swap in this run:
   
 
 
 
Please describe your strategy for managing the other off nominal 1 in this run:
   
 
 
 
Please describe your strategy for managing the other off nominal 2 in this run:
   
 
 
 
Please describe your strategy for managing the other off nominal 3 in this run:
   
 
 
 
Please describe your strategy for managing the other off nominal 4 in this run:
   
 
 
 
How long did it take you to resolve the impact of the pop up aircraft, including bringing all the aircraft affected by it back into nominal operations?
   
 
 
 
How long did it take you to resolve the impact of the runway change, including bringing all the aircraft affected by it back into nominal operations?
   
 
 
 
How long did it take you to resolve the impact of the priority aircraft, including bringing all the aircraft affected by it back into nominal operations?
   
 
 
 
How long did it take you to resolve the impact of the spacing matrix change, including bringing all the aircraft affected by it back into nominal operations?
   
 
 
 
How long did it take you to resolve the impact of the change from independent landing configuration to a staggered configuration, including bringing all the aircraft affected by it back into nominal operations?
   
 
 
 
How long did it take you to resolve the impact of the aircraft swap, including bringing all the aircraft affected by it back into nominal operations?
   
 
 
 
How long did it take you to resolve the impact of the other off nominal 1, including bringing all the aircraft affected by it back into nominal operations?
   
 
 
 
How long did it take you to resolve the impact of the other off nominal 2, including bringing all the aircraft affected by it back into nominal operations?
   
 
 
 
How long did it take you to resolve the impact of the other off nominal 3, including bringing all the aircraft affected by it back into nominal operations?
   
 
 
 
How long did it take you to resolve the impact of the other off nominal 4, including bringing all the aircraft affected by it back into nominal operations?
   
 
 
Were the metering tools helpful to you when you were managing the pop up aircraft problem?
Not at all helpfulVery helpful
Helpfulness of Tools
-
 
 
Were the metering tools helpful to you when you were managing the runway change?
Not at all helpfulVery helpful
Helpfulness of Tools
-
 
 
Were the metering tools helpful to you when you were managing the priority aircraft?
Not at all helpfulVery helpful
Helpfulness of Tools
-
 
 
Were the metering tools helpful to you when you were managing the change in the spacing matrix?
Not at all helpfulVery helpful
Helpfulness of Tools
-
 
 
Were the metering tools helpful to you when you were managing the change from an independent landing configuration to a staggered configuration?
Not at all helpfulVery helpful
Helpfulness of Tools
-
 
 
Were the metering tools helpful to you when you were managing the aircraft swap?
Not at all helpfulVery helpful
Helpfulness of Tools
-
 
 
Were the metering tools helpful to you when you were managing the other off nominal 1?
Not at all helpfulVery helpful
Helpfulness of Tools
-
 
 
Were the metering tools helpful to you when you were managing the other off nominal 2?
Not at all helpfulVery helpful
Helpfulness of Tools
-
 
 
Were the metering tools helpful to you when you were managing the other off nominal 3?
Not at all helpfulVery helpful
Helpfulness of Tools
-
 
 
Were the metering tools helpful to you when you were managing the other off nominal 4 problem?
Not at all helpfulVery helpful
Helpfulness of Tools
-
 
 
 
Why were the metering tools not helpful with your efforts to resolve the pop up event?
   
 
 
 
Why were the metering tools not helpful with your efforts to resolve the runway change?
   
 
 
 
Why were the metering tools not helpful with your efforts to resolve the priority aircraft?
   
 
 
 
Why were the metering tools not helpful with your efforts to resolve the change in the spacing matrix?
   
 
 
 
Why were the metering tools not helpful with your efforts to resolve the change from an independent landing configuration to a staggered configuration?
   
 
 
 
Why were the metering tools not helpful with your efforts to resolve the aircraft swap?
   
 
 
 
Why were the metering tools not helpful with your efforts to resolve the other off nominal 1?
   
 
 
 
Why were the metering tools not helpful with your efforts to resolve the other off nominal 2?
   
 
 
 
Why were the metering tools not helpful with your efforts to resolve the other off nominal 3?
   
 
 
 
Why were the metering tools not helpful with your efforts to resolve the other off nominal 4?
   
 
 
 
Which metering tools did you use to help you resolve the pop up event? (Select all that apply)?
 
Meter list
 
Delay countdown timer (DCT)
 
Speed advisory (GIM-S)
 
Other
 

 
 
 
Which metering tools did you use to help you resolve the runway change? (Select all that apply)?
 
Meter list
 
Delay countdown timer (DCT)
 
Speed advisory (GIM-S)
 
Other
 

 
 
 
Which metering tools did you use to help you resolve the priority aircraft? (Select all that apply)?
 
Meter list
 
Delay countdown timer (DCT)
 
Speed advisory (GIM-S)
 
Other
 

 
 
 
Which metering tools did you use to help you resolve the change in the spacing matrix? (Select all that apply)?
 
Meter list
 
Delay countdown timer (DCT)
 
Speed advisory (GIM-S)
 
Other
 

 
 
 
Which metering tools did you use to help you resolve the change from an independent landing configuration to a staggered configuration? (Select all that apply)?
 
Meter list
 
Delay countdown timer (DCT)
 
Speed advisory (GIM-S)
 
Other
 

 
 
 
Which metering tools did you use to help you resolve the aircraft swap? (Select all that apply)?
 
Meter list
 
Delay countdown timer (DCT)
 
Speed advisory (GIM-S)
 
Other
 

 
 
 
Which metering tools did you use to help you resolve the other off nominal 1? (Select all that apply)?
 
Meter list
 
Delay countdown timer (DCT)
 
Speed advisory (GIM-S)
 
Other
 

 
 
 
Which metering tools did you use to help you resolve the other off nominal 2? (Select all that apply)?
 
Meter list
 
Delay countdown timer (DCT)
 
Speed advisory (GIM-S)
 
Other
 

 
 
 
Which metering tools did you use to help you resolve the other off nominal 3? (Select all that apply)?
 
Meter list
 
Delay countdown timer (DCT)
 
Speed advisory (GIM-S)
 
Other
 

 
 
 
Which metering tools did you use to help you resolve the other off nominal 4? (Select all that apply)?
 
Meter list
 
Delay countdown timer (DCT)
 
Speed advisory (GIM-S)
 
Other
 

 
 
Please rate the following based on when you were busiest during this run:
Very LowVery High
Level of Mental Demand
-
Level of Physical Demand
-
Level of Time Pressure
-
Level of Performance
-
Level of Frustration
-
Level of Effort
-
 
 
 
What types of unplanned events caused your workload to increase from your normal workload in this run (Select all that apply)?
 
None
 
Sim equipment issues
 
Pilot confusion
 
Pilot errors
 
Handoff problems
 
ERAM issues (e.g. hardware malfunction like screen flicker)
 
Metering tools issues (e.g. DCT jumps, GIM-S glitches)
 
Procedure violations
 
Conformance issues
 
Scenario issues
 
Other
 

 
 
 
How often did you coordinate speeds with your TRACON controller because you were delivering an aircraft with a speed other than the letter of agreement to meet its DCT?
 
Never
 
Once
 
2-3 times
 
4-5 times
 
6 or more times
 
 
 
How often did  you coordinate speeds with your TRACON controller because you were delivering an aircraft with a speed other than your letter of agreement?
 
Never
 
Once
 
2-3 times
 
4-5 times
 
6 or more times
 
 
How often did you monitor RNP (RPA) aircraft compared to the other aircraft you worked?
Monitored much moreMonitored much less
Monitoring RNP aircraft
-
 
 
How achievable was reducing the DCT (delay countdown timer by the aircraft target) to within tolerances for this run?
Not at all achievableVery achievable
DCT achievability
-
 
 
 
Why was reducing the delay hard to achieve?
   
 
 
How well did the cruise GIM-S speeds get you to your ideal metering goal?
Very well, exactly at goalVery poorly, not close
Cruise GIM-S
-
 
 
How well did the descent GIM-S speeds get you to your ideal metering goal?
Very poorly, not closeVery well, exactly at goal
Descent GIM-S
-
 
 
 
Were there any altitude constraints at waypoints in your sector, on the STARs (e.g. BRUSR, EAGUL, HYDRR, PINNG) that you noticed the aircraft violated?
 
Yes, aircraft did violate some altitude constraints
 
No, aircraft did not violate altitude constraints
 
 
 
Were there any speed constraints in your sector on the STARs (e.g. BRUSR, EAGUL, HYDRR, PINNG) that you noticed were violated?
 
No, aircraft did not violate any speed constraints
 
Yes, aircraft did violate some speed constraints
 
 
Please indicate how realistic the speed clearances you have been issuing today are (for their location on the STAR):
Not at all realisticVery realistic
Realism of speeds on STAR
-
 
 
How manageable was the delay in the schedule?
Very manageableNot at all manageable
Manageability of schedule delay
-
 
 
 
Was the delay in the schedule evenly distributed?
 
Yes, delay was evenly distributed
 
No, delay varied across the run
 
Other
 
 
 
 
Please describe the way in which delay was unevenly divided among your flow of aircraft.
   
 
 
 
Which type or group of aircraft was delayed more than the others?
 
Jets
 
Turbo-props
 
Aircraft coming from the west
 
Aircraft coming from the east
 
Aircraft coming from local airports
 
Aircraft at the beginning of the run
 
Aircraft at the end of the run
 
No one group more than others
 
 
Did the lack of manageability of your delay make any difference to how useful the metering tools are?
Much less usefulMuch more useful
Meter list
-
Delay Countdown Timer (DCT)
-
Speed advisory (GIM-S)
-
 
 
 
Have you encountered any issues with the new route altitude and speed constraints? for example, is there anything in the routes used in this run that would be problematic in the field?
   
 
 
 
Was the ATC system safe, as it was represented here in the lab with metering tools you had available in this run? i.e., your toolset may or may not have included the GIM-S tool.
 
Yes
 
Sometimes it was, sometimes it wasn't
 
No
 
 
 
Did the en route metering tools function adequately, so that you had tolerable workload?
 
Yes
 
No
 
 
 
Given that you think the en route metering tools' performance was not adequate: Were the ATC operations controllable?
 
Barely controllable, needs extreme amounts of controller intervention
 
Marginally controllable, needs considerable controller intervention
 
Controllable, needs some controller intervention
 
 
 
Do you think the performance of the en route metering tools was satisfactory without substantial improvement?
 
Yes
 
No
 
 
 
How much did you have to compensate for the en route metering tools to make the ATC operations work? (In these situations, "compensate" means how much did you have to work to counterbalance or offset less desirable actions from the tools?)
 
Extensive controller compensation required to attain adequate performance
 
Considerable controller compensation required to attain adequate performance
 
Moderate controller compensation required to maintain adequate performance
 
 
 
How close to a desired level of performance were the en route metering tools in this run?
 
Moderate controller compensation required to reach desired performance
 
Minimal controller compensation required to reach desired performance
 
Desired metering tools performance with no controller correction
 
 
 
Please describe any events you saw that were unsafe or had the potential to become unsafe.
   
 
 
 
Please describe why you felt the en route metering operations here were only barely or marginally controllable.
   
 
 
Please rate the acceptability of the en route metering operations:
Very acceptableUnacceptable
Acceptability of en route metering operations
-
 
 
Please rate the acceptability of the en route operations.
Very acceptableUnacceptable
Acceptability of en route operations
-
 
 
Please rate the following statements, thinking of when you are using the en route metering tools.
Not at allVery
How often did you use the en route metering tools?
-
Were they easy to use?
-
Were the en route metering tools complex?
-
Was it difficult to find necessary information on the en route metering tools' displays?
-
Were the display functions well integrated?
-
Were the en route metering tools distracting?
-
Were the en route metering tools' displays straightforward to understand?
-
Was using the en route metering tools awkward?
-
Were you confident using the en route metering tools?
-
Were the en route metering tools' reactions unexpected?
-
Were the en route metering tools inconsistent?
-
 
 
 
Is there anything else you think we should know about events that happened during this run?