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Dear customer. My name is Annabelle Tabi,I am a 4th year student working on a thesis project with CFF consultancy/Kathabar. In order to complete my program,I will appreciate your input on answering the following survey questions. You are invited to participate on this survey concerning [CFF consultancy/Kathabar]. In this survey, approximately [40] people will be asked to complete a survey that asks questions about [customer satisfaction]. Two separate links with 10 questions each.It will take approximately [10-15] minutes to complete the questionnaire.Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Annabelle Tabi] at [+31786182965] or by email at the email [email protected]. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below. |
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I am satisfied with documentation I receive form CFF consultancy/Kathabar. |
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I am satisfied with the level of accuracy of the documentation delivered. |
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I am satisfied with the duration of time it takes to complete a project. |
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I am satisfied with delivery schedules. |
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I am satisfied with level of Flexibility in solution they provide. |
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I am satisfied with their fulfillment of our contractual obligations. |
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I am satisfied with their manner of resolving conflicting interests |
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I am satisfied with communication based on project status. |
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I am satisfied with the contractor's responsiveness in providing product support via warranty or maintenance after service |
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