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I am satisfied with their willingness to support me at all-times
 
Strongly Agree
 
Agree
 
Undecided
 
Disagree
 
Strongly Disagree
 
Not applicable
 
 
 
I am satisfied with manner in which they handle crisis / disaster situations
 
Strongly Agree
 
Agree
 
Undecided
 
Disagree
 
Strongly Disagree
 
Not applicable
 
 
 
I am satisfied with manner in which conflicts are resoled
 
Strongly Agree
 
Agree
 
Undecided
 
Disagree
 
Strongly Disagree
 
Not applicable
 
 
 
I am satisfied with the contractor's responsiveness to answering my questions
 
Strongly Agree
 
Agree
 
Undecided
 
Disagree
 
Strongly Disagree
 
Not applicable
 
 
 
I am satisfied with the overall service delivery.
 
Strongly Agree
 
Agree
 
Undecided
 
Disagree
 
Strongly Disagree
 
Not applicable
 
 
 
Would you recommend CFF/Kathabar services to colleagues or contacts within your industry?
   
 
 
 
How often do you usually require CFF/Kathabar services?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
Other
 
 
 
 
Do you have any suggestions on how we can improve our services
   
 
 
 
Is there any issue you would like us to address which was not mentioned in the questionnaires?
   
 
 
 
In which country are you located?
 
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