This free survey is powered by
Create a Survey
Surveys
2013
May
C
Cityon Customer Branding Survey
Cityon Customer Branding Survey
0%
Exit Survey
As the President of Cityon Systems, I want to thank you for being one of our valued customers. I want to ensure that we always serve you as best as we can, and so I’d appreciate it if you would take a few minutes to tell me about the what you think about our business and our service. This information will be used to evaluate our level of customer satisfaction and help us plan our service offerings for the future.
You are invited to participate in our survey. It will take approximately 5 minutes to complete the questionnaire. Your participation is completely voluntary.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. Please start with the survey now by clicking on the
Continue
button below.
What do you think Cityon Systems does (in a sentence or two, please)?
In thinking about the quality of service you have received from us recently, how did we fare?
Extremely Unsatisfactory
Unsatisfactory
Average
Very Satisfactory
First Class
If you indicated Unsatisfactory or Extremely unsatisfactory, please could you tell us what happened?
If you had cause to complain, how was the situation resolved?
Extremely Unsatisfactory
Unsatisfactory
Average
Very Satisfactory
First Class
Overall, when you deal with our company, what’s most important to you? (Tick just one box please.)
The total image of your business
The way I’m spoken to by your staff
The way I feel I’m treated
When we introduce new products or services, how would you prefer us to let you know about them? (Tick just one box please.)
Show you what they are through a brochure, mailer or your website
Tell you about them through a telephone call or visit by a representative
Getting a sample for ‘hands-on’ experience
When I meet with people from your company, the most important thing to me is: (Tick just one box please.)
How they look
What they say to me
How they make me feel
What four (4) words from the following list would you use to describe Cityon Systems?
Sincere
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Competent
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Sophisticated
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Open
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Conscientious
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Agreeable
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Reliable
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Innovative
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Successful
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Intelligent
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Co-operative
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Organized
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Systematic
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Practical
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Creative
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Effective
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Efficient
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Punctual
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Friendly
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Polite
-- Select --
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
What makes Cityon Systems different from other options available?
What is the most important thing about Cityon Systems – the thing that causes you to use Cityon Systems over any other company for its product/service?
Loading...
close
Loading...
Close
qpweb1.questionpro.net
Loading...
