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Surveys
2015
May
C
Client satisfaction
Client satisfaction
0%
Questions marked with an
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All things considered, what is your overall satisfaction with Grant Thornton's services?
10
9
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0
How satisfied are you that the results of the services Grant Thornton provided were as expected or anticipated?
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How satisfied are you with the overall value provided by Grant Thornton's services relative to the fees paid?
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Have Grant Thornton's services been better, the same, or worse than what you have personally experienced in the past?
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How likely would you be to use Grant Thornton's services for a similar engagement in the future?
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How likely would you be to recommend Grant Thornton's services to another organisation or a colleague for a similar engagement?
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For each of the items listed below, please indicate your level of satisfaction with Grant Thornton's services. Using a scale of 0 to 10 where 10 is "Very Satisfied" and 0 is "Not At All Satisfied", enter your ratings in the boxes provided.
10
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Engagement team personnel
Understanding your needs and concerns
Responsiveness
Understanding your business operations
Advice and recommendations provided
Communication
Have you experienced any problems with Grant Thornton's services over the course of the work that we have provided (if not, please continue with question X)?
Yes
No
Please describe the nature of the problem(s)
Has (have) the problem(s) been resolved?
Yes
No
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