This free survey is powered by QUESTIONPRO.COM
  1. Surveys
  2. 2011
  3. July
  4. C
  5. Client Satisfaction
0%
Exit Survey »
 
 
Hi! This is Michelle from Zen Rock & Sapphire. As a recent VIP guest I am inviting you to participate in our VIP Table Experience survey. Your participation in this study is completely voluntary. It will take less than 5 minutes (I promise!) However, it is very important for us to learn your opinions on how we could improve your experience.

Your survey responses will be strictly confidential. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
When calling to make your reservation, how satisfied were you with the response time to your call?
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How satisfied were you with the service you received when you arrived at the VIP line to our establishment?
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How satisfied were you with your table? (decor, arrangement, etc)
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How satisfied were you with the service you received from your VIP Server?
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How satisfied were you with the service you received from your VIP Concierge?
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How would you rate the music on the night of your event?
 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
 
 
How likely are you to recommend our establishment to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely are you to reserve another VIP table with us in the future?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Comments/Suggestions:
   
 
Thank you for participating in our survey! Your opinions and input are very important to us. Any other questions or comments can be directed to Michelle Fleshman at (520) 306-8116 or by e-mail at [email protected]
Survey Software Powered by QuestionPro Survey Software