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Surveys
2013
June
C
Client Satisfaction Survey
Client Satisfaction Survey
South Beach Vacation Rentals Satisfaction Survey
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*
How did you find out about South Beach Vacation Rental?
Search Engine (Google etc.)
Friends or family
Other
*
On which website did you book your vacation with South Beach Vacation Rentals?
Vacationrentals
Homeaway
Holidaylettings
Airbnb
Rommorama
Roomlender
Wimdu
Housetrip
Other
*
When did you stay with South Beach Vacation Rentals?
January
February
March
April
May
June
July
August
September
October
November
December
*
How long did you stay?
3 to 5 nights
6 to 8 nights
9 to 11 nights
12 to 14 nights
Other
*
In which property did you stay?
Mondrian
Shelborne
Casa Grande
Hilton Bentley
Fontainebleau
Alexander
Setai
W Hotel
Other
*
How did you experience the communication with South Beach Vacation Rentals before booking the property?
Very responsive
Quite responsive
Took some time until I received an answer
Not responsive at all
Other
*
How did you experience the booking process?
Very easy
Easy
Okay
Complicated
Too complex
Other
*
How satisfied were you with the property?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
*
How satisfied were you with our services during your stay?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
*
What could be improved about the booking process / property / service? We would appreciate if you helped us to improve the quality of our offer =)
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